Business Process Management Forum BPM Forum 2018, Sydney, NSW, Austr
This book constitutes the proceedings of the BPM Forum held during the 16th International Conference on Business Process Management, BPM 2018, which took place in Sydney, Australia, in September 2018. The BPM Forum hosts innovative research which has a hi
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Mathias Weske · Marco Montali Ingo Weber · Jan vom Brocke (Eds.)
Business Process Management Forum BPM Forum 2018 Sydney, NSW, Australia, September 9–14, 2018 Proceedings
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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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More information about this series at http://www.springer.com/series/7911
Mathias Weske Marco Montali Ingo Weber Jan vom Brocke (Eds.) •
•
Business Process Management Forum BPM Forum 2018 Sydney, NSW, Australia, September 9–14, 2018 Proceedings
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Editors Mathias Weske Hasso-Plattner Institute University of Potsdam Potsdam Germany
Ingo Weber Data61 CSIRO Eveleigh, NSW Australia
Marco Montali Free University of Bozen-Bolzano Bolzano Italy
Jan vom Brocke University of Liechtenstein Vaduz Liechtenstein
ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-319-98650-0 ISBN 978-3-319-98651-7 (eBook) https://doi.org/10.1007/978-3-319-98651-7 Library of Congress Control Number: 2018950647 © Springer Nature Switzerland AG 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
The 16th International Conference on Business Process Management provided a forum for researchers and practitioners in the broad and diverse field of business process management. To accommodate for the diversity of the field, this year the BPM conference introduced a track structure, with tracks for foundations, engine
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