Collaborative Communities of Firms Purpose, Process, and Design

Faced with the ever-accelerating pace of technological change and the restructuring of markets, many firms have been questioning the appropriateness of their own organizational structure and effectiveness. Consequently, we have witnessed much organization

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Series Editors Richard M. Burton Fuqua School of Business, Duke University, USA Børge Obel Interdisciplinary Center for Organizational Architecture (ICOA), Business and Social Sciences, Aarhus University, Denmark

For further volumes: http://www.springer.com/series/6126

Anne Bøllingtoft Lex Donaldson George P. Huber Dorthe Døjbak Håkonsson Charles C. Snow 



Editors

Collaborative Communities of Firms Purpose, Process, and Design

Editors Anne Bøllingtoft Business and Social Sciences Aarhus University Aarhus, Denmark [email protected]

Lex Donaldson Australian School of Business University of New South Wales Sydney, NSW, Australia [email protected]

George P. Huber McCombs School of Business The University of Texas at Austin Texas, USA [email protected]

Dorthe Døjbak Håkonsson Business and Social Sciences Aarhus University Aarhus, Denmark [email protected]

Charles C. Snow Smeal College of Business The Pennsylvania State University Pennsylvania, USA [email protected]

ISBN 978-1-4614-1283-0 e-ISBN 978-1-4614-1284-7 DOI 10.1007/978-1-4614-1284-7 Springer New York Dordrecht Heidelberg London Library of Congress Control Number: 2011939067 © Springer Science+Business Media, LLC 2012 All rights reserved. This work may not be translated or copied in whole or in part without the written permission of the publisher (Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA), except for brief excerpts in connection with reviews or scholarly analysis. Use in connection with any form of information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed is forbidden. The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Contents

1

Introduction ............................................................................................... Charles C. Snow

Part I 2

3

4

Collaborative Capabilities and Processes

Open Innovation Networks: The Evolution of Bureaucratic Control............................................................................ Sirkka L. Jarvenpaa and Alina Wernick

9

Network or Matrix? How Information-Processing Theory Can Help MNCs Answer This Question ................................................. Joachim Wolf and William G. Egelhoff

35

Participation in Innovation Communities: Strategies and Contingencies ..................................................................................... Poul Houman Andersen

59

5

Interfirm Communities: Neither Weak nor Strong Ties ....................... Carsten Bergenholtz

6

Collaborative Communities of Firms: Role of the Shared Services Provider....................................................................................... Anne Bøllingtoft, Sabine Müller, Joh