Communications

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9.1

Telephones Call Revenue (All Operators) Business call revenue (£s millions)

Residential call revenue (£s millions)

UK Geographic calls

International calls

Calls to mobiles

Other calls1

UK Geographic calls

International calls

Calls to mobiles

Other calls1

IM6A 669 594

IM6B 243 255

IM6C 776 688

IM6D 273 185

IM6E 902 870

IM6F 325 307

IM6G 954 977

IM6H 983 807

2006 Q4

159

59

196

..

238

84

252

229

2007 Q1 Q2 Q3 Q4

156 151 147 140

62 62 64 67

181 174 170 163

51 49 47 38

228 207 213 222

78 76 76 77

234 236 249 258

229 200 190 188

2006 2007

Call Volumes (All Operators) Business call volumes (millions of minutes)

Residential call volumes (millions of minutes)

UK Geographic calls

International calls

Calls to mobiles

Other calls1

UK Geographic calls

International calls

Calls to mobiles

Other calls1

IM6I 34 466 32 114

IM6J 3 040 3 235

IM6K 7 420 6 998

IM6L 19 702 11 549

IM6M 71 912 64 844

IM6N 2 722 2 872

IM6O 8 320 7 421

IM6P 45 499 33 065

2006 Q4

8 557

758

1 888

3 787

17 828

717

2 040

10 045

2007 Q1 Q2 Q3 Q4

8 225 8 134 8 033 7 722

777 824 814 820

1 772 1 758 1 752 1 716

3 087 2 910 2 963 2 589

17 490 15 986 15 511 15 857

728 676 688 780

1 946 1 881 1 816 1 778

9 702 8 293 8 322 6 748

2006 2007

Exchange line numbers (All operators) Business (000’s)

Residential (000’s)

2006 2007

IM6Q 10 062 40 986

IM6R 23 542 93 864

2006 Q4

10 062

23 542

2007 Q1 Q2 Q3 Q4

10 091 10 302 10 294 10 299

23 568 23 503 23 388 23 405

Data taken from the Telecommunications Market Data Update Q4 2007.

Source: Ofcom Tel: 020 7981 3000

1 Includes freephone, special services, premium rate, directory enquiries and all other call types.

63

Communications

9.2

Radio Listening Thousands unless otherwise stated Adult (15+) Ave Hours Per Population Weekly Reach Weekly Reach % Ave Hours Per Head Listener Total Hours Share of Listening

Quarterly summary Period ending June 2009

All Radio

51280

46327

90.3

20.1

22.2

1028764

100.0

All Commercial Radio

51280

31968

62.3

8.6

13.7

439457

42.7

All National Commercial

51280

13868

27.0

2.2

8.0

110831

10.8

All Local Commercial

51280

25916

50.5

6.4

12.7

328626

31.9

All BBC

51280

34098

66.5

11.0

16.5

561706

54.6

All BBC Network Radio

51280

30706

59.9

9.2

15.4

472503

45.9

BBC Local/Regional

51280

9072

17.7

1.7

9.8

89203

8.7

BBC Radio 1

51280

11342

22.1

2.1

9.3

106000

10.3

BBC Radio 2

51280

13424

26.2

3.1

11.9

159270

15.5

BBC Radio 3

51280

2021

3.9

0.2

6.1

12383

1.2

BBC Radio 4

51280

9999

19.5

2.4

12.4

124067

12.1

BBC Radio 5 Live

51280

6415

12.5

0.9

7.3

46617

4.5

FIVE live spor ts extra

51280

676

1.3

0.0

2.4

1607

0.2

BBC 6 Music

51280

595

1.2

0.1

6.9

4119

0.4

BBC7

51280

834

1.6

0.1

6.4

5320

0.5

BBC Asian Network UK

51280

421

0.8

0.0

6.0

2516

0.2

BBC World Service

51280

1438

2.8

0.1

4.9

6999

0.7

1Xtra from the BBC

51280

634

1.2

0.1

5.7

3605

0.4

Radio Listening (UK): Average Weekly Hours By A