Corporate Training for Effective Performance
Corporate training and effective performance have become major issues in the 1980s and '90s. Reviews of the training research literature show that, parallel to the growing attention to corporate training, research has also increased in the field, giving a
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Evaluation in Education and Human Services
Editors: George F. Madaus, Boston College, Chestnut HilI, Massachusetts, V.S.A. Daniel L. Stufflebearn, Western Michigan Vniversity, Kalarnazoo, Michigan, V.S.A.
Other books in the series: Madaus, G. and Stufflebeam, D.:
Education Evaluation: C/assic Works of Ralph W. Tyler
Gifford, B:
Test Policy and Test Performance
Osterlind, S.:
Constructing Test Items
Smith, M.:
Evaluability Assessment
Ayers, J. and Bemey, M.:
A Practical Guide to Teacher Education Evaluation
Hambleton, R. and Zaal, J.:
Advances in Educational and Psycho/ogical Testing
Gifford, B. and O'Connor, M.:
Changing Assessments
Gifford, B.:
Policy Perspectives on Educational Testing
Basarab, D. and Root, D.:
The Training Evaluation Process
Haney, W.M., Madaus, G.F. and Lyons, R.:
The Fractured Marketp/oce for Standardized Testing
Wing, L.C. and Gifford, B.:
Policy Issues in Employment Testing
Gable, R.E.:
Instrument Deve/opment in the Affective Domain (2nd Edition)
Kremer-Hayon, L.:
Teacher Se/f-Evaluation
Payne, David A.:
Designing Educational Project and Program Evaluations
Oakland T. and Hambleton, R.:
International Perspectives on Academic Assessment
Nettles, M.T. and Nettles, A.L.:
Equity and Excellence in Educational Testing and Assessment
Shinkfield, AJ. and Stufflebeam, D.L.:
Teacher Evaluation: Guide to Effective Practice
Birenbaum, M. and Dochy, Filip J.R.C.:
Alternatives in Assessment of Achievements, Learning Processes and Prior Knowledge
Corporate Training for EfTective Performance
Martin Mulder University of Twente, the NetherIands
Wim J. Nijhof University of Twente, the NetherIands Robert O. Brinkerhoff
Western Michigan University, KaIamazoo, MI, U.S.A.
Springer Science+Business Media, LLC
Library of Congress Cataloging-in-Publication Data Corporate training for effective performance / Martin Mulder, Wim J. Nijhof, Robert O. Brinkerhoff, eds. p. cm. Includes indexes. ISBN 978-94-010-4292-5 ISBN 978-94-011-0667-2 (eBook) DOI 10.1007/978-94-011-0667-2 1. Employees--Training of. 2. Competency based education. 1. Mulder, Martin, 1951- . II. Nijhof, Wim J., 1941III. Brinkerhoff, Robert O. HF5549.5.T7C63 1995 658.3'124--dc20 95-4791 CIP Copyright c 1995 by Springer Science+Business Media New York Originally published by Kluwer Academic Publishers in 1995 Softcover reprint of the hardcover lst edition 1995 Ali rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, mechanical, photo-copying, recording, or otherwise, without the prior written permission of the publisher, Springer Science+Business Media, LLC Printed an
acid-free paper.
Contents
List of Figures
ix
List of Tables
xi
List of Contributors
xiii
Preface
xvii
Linking Corporate Training and Effective Performance
Martin Mulder, Wim J. Nijhof and Robert O. Brinkerhoff
Part I Changing Environments of Training and Development Introduction to Part I
9
Wim J. Nijhof 2
The Development of Competence: National St
