Counselling Skills in Everyday Life
Most of us find ourselves listening to other people's problems at some time or another - either our friends' or, in the course of our work, patients, pupils, clients, colleagues. This book, written clearly in user friendly language, takes the reader step
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Also by Kathryn Geldard and David Geldard: Working with Children in Groups: A Handbook for Counsellors, Educators and Community Workers* Counselling Adolescents: The Proactive Approach Counselling Children: A Practical Introduction Basic Personal Counselling: A Training Manual for Counsellors (4th edn)
* also published by Palgrave Macmillan
Counselling Skills in Everyday Life
K AT H RY N G E L D A R D and D AV I D G E L D A R D
© Kathryn Geldard and David Geldard 2003 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1T 4LP. Any person who does any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their right to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2003 by PALGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RG21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin’s Press, LLC and of Palgrave Macmillan Ltd. Macmillan® is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries. ISBN 978-1-4039-0313-6 ISBN 978-1-4039-9761-6 (eBook) DOI 10.1007/978-1-4039-9761-6 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. A catalogue record for this book is available from the British Library. Editing and origination by Aardvark Editorial, Mendham, Suffolk
This book is dedicated to Lavinia Leslie who has demonstrated special expertise in using counselling skills in her everyday life
Contents
1
What are counselling skills? Who can use counselling skills? If I use counselling skills will I be a counsellor? What can we achieve by using counselling skills? Choosing when, and when not, to use counselling skills The impact on you if you use counselling skills The advantages of using counselling skills Expectations of yourself Unrealistic expectations when using counselling skills Realistic expectations Chapter summary Assignment exercises for coursework students
1 2 5 11 12 15 17 17 18 21 22 23
2
Valuing the person The person-centred approach Why do you want to help other people? Helpful attitudes and characteristics Confidentiality Maintaining ethical principles Understanding and respecting difference Chapter summary Assignment exercises for coursework students
24 24 25 28 38 39 43 44 44
3
Inviting a person to talk Noticing that help may be needed Notic
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