Designing the Digital Transformation 12th International Conference,

This book constitutes the proceedings of the 12th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2017, held in May/June 2017 in Karlsruhe, Germany.  The 25 full and 11 short papers presented in this

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Alexander Maedche · Jan vom Brocke Alan Hevner (Eds.)

Designing the Digital Transformation 12th International Conference, DESRIST 2017 Karlsruhe, Germany, May 30 – June 1, 2017 Proceedings

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Lecture Notes in Computer Science Commenced Publication in 1973 Founding and Former Series Editors: Gerhard Goos, Juris Hartmanis, and Jan van Leeuwen

Editorial Board David Hutchison Lancaster University, Lancaster, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Friedemann Mattern ETH Zurich, Zurich, Switzerland John C. Mitchell Stanford University, Stanford, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Dortmund, Germany Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max Planck Institute for Informatics, Saarbrücken, Germany

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More information about this series at http://www.springer.com/series/7409

Alexander Maedche Jan vom Brocke Alan Hevner (Eds.) •

Designing the Digital Transformation 12th International Conference, DESRIST 2017 Karlsruhe, Germany, May 30 – June 1, 2017 Proceedings

123

Editors Alexander Maedche Karlsruhe Institute of Technologie (KIT) Karlsruhe Germany

Alan Hevner University of South Florida Tampa, FL USA

Jan vom Brocke University of Liechtenstein Vaduz Liechtenstein

ISSN 0302-9743 ISSN 1611-3349 (electronic) Lecture Notes in Computer Science ISBN 978-3-319-59143-8 ISBN 978-3-319-59144-5 (eBook) DOI 10.1007/978-3-319-59144-5 Library of Congress Control Number: 2017941497 LNCS Sublibrary: SL3 – Information Systems and Applications, incl. Internet/Web, and HCI © Springer International Publishing AG 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in publ