Electronic Banking The Ultimate Guide to Business and Technology of
The world of banking and financial services is in the midst of dramatic change, moving away from traditional "brick and mortar" branches and focusing on new delivery channels, to improve customer service and give 24-hours-a-day access to information and t
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Hon Guide Edited by seN Education B. V. This series of books cover special topics which are useful for a business audience. People who work or intend to work with Internet - at a management, marketing, sales, system integrating, technical or executive level - will benefit from the information provided in the series. These books impart how new technologies and sales & marketing trends on Internet may be profitable for business. The practical knowhow presented in this series comes from authors (scientists, research firms and industry experts, a.o.) with countless years of experience in the Internet area. The Hon Guides will help you to: • Enlarge your knowledge of the (im)possibilities of Internet and keep it up-to-date • Use Internet as an effective Sales & Marketing tool by implementing new technologies as well as future-oriented strategies to improve your business results • Facilitate decision making on a management level • Reduce research costs and training time These books are practical 'expert-to-manager' guides. Readers will see a quick 'return on investment' . The Publishing department of seN Education B.v. was founded in 1998 and has built a solid reputation with the production of the Hon Guide series. Being part of an international IT-training corporation, the editors have easy access to the latest information on IT-developments and are kept well-informed by their colleagues. In their research
HOlT Guide activities for the Hon Guide series they have established a broad network of IT-specialists (leading companies, researchers, etc) who have contributed to these books. SCN Education B.V., Newtonstraat 37C, 3902 HP Veenendaal, The Netherlands, tel. +31 - 318 - 547000, fax +31 - 318 - 549000, www.scnedu.com, www.hottguide.com. Books already in print: Webvertising
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Electronic Banking The Ultimate Guide to Business and Technology of Online Banking Edited by seN Education B.V.
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Die Deutsche Bibliothek - CIP-Cataloguing-in-Publication-Data A catalogue record for this publication is available from Die Deutsche Bibliothek (http ://www.ddb.de) .
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Trademarks All products and service marks mentioned herein are trademarks of the respective owners mentioned in the articles and or on the website. The publishers cannot attest to the accuracy of the information provided. Use of a term in this book and/or website should not be regarded as affecting the validity of any trademark or service mark. 1st Edition April 2001 All rights reserved. Copyright © 2001 Friedr. Vieweg & Sohn Verlagsgesellschaft mbH, Softcover reprint of the hardcover 15t edition 2001 Braunschweig/wiesbaden Vieweg is a company in the specialist publishing group BertelsmannSpringer. No part of this publication may be reproduced, stored in a retrieval system or transmitted, mechanical, photocopying or otherwise without prior permission of the copyright holder.
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