Emotion in Organizational Change An Interdisciplinary Exploration

This book constructs a multi-disciplinary interpretation of emotion, specifically applied and discussed within Organizational Change environments. Including a range of perspectives from Philosophy, Evolutionary Sciences, Psychology and Sociology, Emotion

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Usman Talat

Emotion in Organizational Change An Interdisciplinary Exploration

Usman Talat Salford, United Kingdom

ISBN 978-3-319-47692-6 DOI 10.1007/978-3-319-47693-3

ISBN 978-3-319-47693-3 (eBook)

Library of Congress Control Number: 2016956871 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Cover illustration: Cover pattern © Melisa Hasan Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

ACKNOWLEDGEMENTS

To my parents, siblings and wife, thanks for your unconditional support. I am also grateful for the guidance of the editors at Palgrave.

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CONTENTS

Early Greek Thought and the Philosophers of the Enlightenment Era

1

Worker Reason, Imagination and Emotion(s) in Change

19

Organizational Change, Risk and Employee Passions

41

Evolutionary Perspectives on Leadership, Emotion and Organizational Change

57

The Social Psychology of Emotion and Biases During Change

83

References

95

Index

109

vii

INTRODUCTION

To begin with, consider a small thought experiment. Imagine you wake up tomorrow and go to work, except this time you feel no emotions. Think about what would happen in the life of an emotional zombie? Sitting behind the wheel in your car – with the sun beating down on your face – you would mechanically move through the traffic in a robotic manner. A moment later having missed the intended turning you speed up and overtake the car in front of you, sharply making the next exit. Your rash manoeuvre raises eyebrows and perhaps you even manage to anger other drivers on the road, who watch in frustration. But on your part, there is no guilt about the manoeuvre, no frustration at missing the turning, nor any fear about losing control of the situation. The congested traffic does not perturb or faze you in t