The Organizational Hologram: The Effective Management of Organizational Change
Previously, the conventional wisdom about organizations was "If it's not broken, then don't fix it. " Today, the new dictum seems to be "If it works, make it work better. " There is a shift from a posture of reaction to one that embraces change. The preva
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		    by
 
 Kenneth D. Mackenzie, Ph.D., CMC Sehool of Business, University of Kansas and Maekenzie And Company, lDe., Lawrenee, Kansas
 
 SPRINGER SCIENCE+BUSINESS MEDIA, LLC
 
 Ubl'lll"Y of Congress Cataloging-in-Publlcation Data Maekenzie, Kenneth D. The organizational hologram : the effective management of organizational ehange / by Kenneth D. Mackenzie. p. em. IncIudes bibliographieal referenees and index. ISBN 978-94-010-5743-1 ISBN 978-94-011-3917-5 (eBook) DOI 10.1007/978-94-011-3917-5 1. Organizational ehange-Management. 2. Organizational effectiveness. I. Title. HD58.8.M22 1990
 
 658.4 '063-de20
 
 90-47153 CIP
 
 CoPYright © 1991 by Springer Seience+Business Media New York Originally published by Kluwer Academic Publishers in 1991 Softcover reprint ofthe hardcover Ist edition 1991 AII rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher, Springer Science+Business Media, LLC.
 
 Printed an acid-free paper.
 
 The Organizational Hologram: The Effective Management of Organizational Change
 
 Contents
 
 Preface
 
 vii
 
 Part I: Introduction to the Organizational Hologram 1 The Organizational Hologram
 
 3
 
 2 The Need for Organizational Holograms
 
 25
 
 3 Overview of The Theory of the Organizational Hologram
 
 47
 
 4
 
 The Crisis at White Metals and Manufacturing, Inc.
 
 71
 
 Part II: Underlying Concepts of The Organizational Hologram for the Efficiently Adaptable Organization
 
 5 Combined Congruency
 
 103
 
 6 A Congruency Diagnosis of the Euphoria School District
 
 139
 
 7 Managing Combined Congruency to Improve Productivity and Adaptability
 
 8 Achieving Organizational Level Congruency
 
 171
 
 195 v
 
 vi
 
 9
 
 Principles for Problem Solving in the Organizational Hologram 10 Motivating, Rewarding and Bonding in the Organizational Hologram
 
 11 Improving White Metals and Manufacturing, Inc.
 
 CONfENTS
 
 227
 
 271
 
 301
 
 Part III: Main Properties of the Organizational Hologram
 
 12 The Holonomic Processes of the Organizational Hologram
 
 335
 
 13 Major Desired Organizational Characteristics for the Efficiently Adaptable Organization
 
 363
 
 14
 
 The Holonomic Cube
 
 389
 
 15 Macro Principles of the Efficiently Adaptable Organization
 
 407
 
 16 Summary and Conclusions
 
 427
 
 References
 
 461
 
 Author Index
 
 479
 
 Subject Index
 
 485
 
 Preface
 
 Previously, the conventional wisdom about organizations was "If it's not broken, then don't fix it." Today, the new dictum seems to be "If it works, make it work better." There is a shift from a posture of reaction to one that embraces change. The prevailing wisdom is changing because many of our organizations are now or will soon be in a state of crisis. Every day we read about a proud old firm going bankrupt, manufacturers who must cut costs and retrench in order to survive, and failures in our governmental agencies. Who's next? Many organizations are failing but others are doing well. All wonder if something terrible could happen to their organi		
 
	 
	 
	 
	 
	 
	 
	 
	 
	 
	 
	