Employee Engagement in Contemporary Organizations Maintaining High P
Although researchers have made great strides in clarifying the meaning of employee engagement, scholars are ambivalent as to whether employee engagement is distinct from other constructs related to the employee–organization relationship, and it is argued
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Employee Engagement in Contemporary Organizations Maintaining High Productivity and Sustained Competitiveness
Employee Engagement in Contemporary Organizations
Paul Turner
Employee Engagement in Contemporary Organizations Maintaining High Productivity and Sustained Competitiveness
Paul Turner Leeds Business School Leeds Beckett University Leeds, UK
ISBN 978-3-030-36386-4 ISBN 978-3-030-36387-1 (eBook) https://doi.org/10.1007/978-3-030-36387-1 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
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Preface
The subject of employee engagement has been a fruitful source of academic research and practice insight. Models and hypotheses have been put forward over a period of thirty years with many attributed outcomes arising from each iteration. A narrative that has emerged is that if an individual is engaged at work, then that person will be more motivated and have a higher level of well-being; in turn, this will have a positive rollover effect on personal, team and departmental business or service performance. Once extrapolated to the whole workforce, employee engagement assumes strategic importance with significant potential benefits including higher shareholder returns, operating income, revenue growth, profit margins, creativity and innovation and customer or client satisfaction; higher levels of well-being; lower workforce turnover; and lower levels of absence. It follows that employers want engaged employees because they can deliver improved business performance; employees want the conditions of engagement because of the impact on the
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