Enacting Research Methods in Information Systems: Volume 2

This edited three volume edition brings together significant papers previously published in the Journal of information Technology (JIT) over its 30 year publication history. The three volumes of Enacting Research Methods in Information Systems c

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Enacting Research Methods in Information Systems: Volume 2 Edited by

Leslie P. Willcocks London School of Economics and Political Science, UK

Chris Sauer Oxford University, UK

and

Mary C. Lacity University of Missouri-St Louis, USA

Editors Leslie P. Willcocks London School of Economics and Political Science, London, UK

Chris Sauer Oxford University Oxford, UK

Mary C. Lacity University of Missouri-St Louis St Louis, Missouri, USA

ISBN: 978-3-319-29268-7 DOI: 10.1007/978-3-319-29269-4

ISBN: 978-3-319-29269-4 (eBook)

© Association for Information Technology Trust 2016 Softcover reprint of the hardcover 1st edition 2016 978-3-319-29268-7 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland

Contents List of Figures and Tables

vi

Introduction Leslie P. Willcocks, Chris Sauer and Mary C. Lacity

1

Section IV Interpretive Research Approaches 11 Towards a Hermeneutic Method for Interpretive Research in Information Systems Tom Butler

11

12 Application of Hermeneutics to Studying an Experience Mining Process Tanya Linden and Jacob L. Cybulski

40

13 Exploring the Role of Informants in Interpretive Case Study Research in IS Bendik Bygstad and Bjørn Erik Munkvold

84

14 An Exploration of Information Systems Adoption: Tools and Skills as Cultural Artefacts – the Case of a Management Information System Deborah Bunker, Karlheinz Kautz and Anhtai Anhtuan 15 Institutionalizing Operational Risk Management: An Empirical Study Carol Hsu, James Backhouse and Leiser Silva Section V

116

134

Action Research Approaches

16 A Critical Perspective on Action Research as a Method for Information Systems Research Richard L. Baskerville and A. Trevor Wood-Harper

169

17 The Rise of the Phoenix: Methodological Innovation as a Discourse of Renewal David G. Wastell, T