Enacting Research Methods in Information Systems Volume 3

This edited three volume edition brings together significant papers previously published in the Journal of information Technology (JIT) over its 30 year publication history. The three volumes of Enacting Research Methods in Information Systems c

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ENACTING RESEARCH METHODS IN INFORMATION SYSTEMS Volume 3

Enacting Research Methods in Information Systems: Volume 3

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Enacting Research Methods in Information Systems: Volume 3 Edited by

Leslie P. Willcocks London School of Economics and Political Science, UK

Chris Sauer Oxford University, UK

and

Mary C. Lacity University of Missouri-St Louis, USA

Editors Leslie P. Willcocks London School of Economics and Political Science, London, UK

Chris Sauer Oxford University Oxford, UK

Mary C. Lacity University of Missouri-St Louis St Louis, Missouri, USA

ISBN: 978-3-319-29271-7 DOI: 10.1007/978-3-319-29272-4

ISBN: 978-3-319-29272-4 (eBook)

© Association for Information Technology Trust 2016 Softcover reprint of the hardcover 1st edition 2016 978-3-319-29271-7 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland

Contents List of Figures and Tables

vi

Introduction Leslie P. Willcocks, Chris Sauer and Mary C. Lacity

1

Section VI Design Science 19 The Design Construct in Information Systems Design Science Judy McKay, Peter Marshall and Rudy Hirschheim

11

20 A Critical Analysis of Decision Support Systems Research Revisited: The Rise of Design Science David Arnott and Graham Pervan

43

21 Design Theory for Dynamic Complexity in Information Infrastructures: The Case of Building Internet Ole Hanseth and Kalle Lyytinen

104

22 Understanding the Dominance and Advocacy of the Design-Oriented Research Approach in the Business Informatics Community: A History-Based Examination Lutz J. Heinrich and René Riedl 23 Analysing Business Losses Caused by Information Systems Risk: A Business Process Analysis Approach Hannu Salmela Section VII

143

180

Alternative Approaches

24 A Semiotic Information Quality Framework: Development and Comparative Analysis Rosanne