Enterprise architects and stakeholders alignment framework in enterprise architecture development
- PDF / 1,523,343 Bytes
- 45 Pages / 439.37 x 666.142 pts Page_size
- 28 Downloads / 255 Views
Enterprise architects and stakeholders alignment framework in enterprise architecture development Hamood Al‑Kharusi1 · Suraya Miskon2 · Mahadi Bahari2 Received: 10 April 2020 / Revised: 10 September 2020 / Accepted: 18 October 2020 © Springer-Verlag GmbH Germany, part of Springer Nature 2020
Abstract Literature has highlighted the need for an alignment framework to support enter‑ prise architects to align the development process of EA with the stakeholders’ goals. Hence, this study developed an alignment framework to align the EA development process with the stakeholders to produce an agreed architecture. Multiple Perspec‑ tives Theory (MPT) was used to develop an initial research model that provided the guidance in data collection and analysis. The Government Architecture Framework (GAF) of the Omani public sector was used as a qualitative case study and 15 inter‑ views conducted with the architects and the stakeholders who participated in the development of GAF. The findings showed that 12 alignment factors influenced the development of GAF which are standardization, development scope, principles, governance, top management support, culture, commitment, awareness, communi‑ cation, value of EA, change management capability and experience. These factors were used as the base to develop the alignment framework. The framework was vali‑ dated through a focus group session with GAF architects. As a conclusion, the study has shown that the alignment framework provides a comprehensive understanding for the practitioners and the academicians about the factors and their influences at each EA development step in the public sector of Oman. Keywords Case study · Qualitative research · Multiple perspectives theory · Alignment · Enterprise architecture · Stakeholders
* Hamood Al‑Kharusi [email protected] Suraya Miskon [email protected] Mahadi Bahari [email protected] 1
Alumni of Middle East College, Muscat, Oman
2
Universiti Teknologi Malaysia, Johor, Malaysia
13
Vol.:(0123456789)
H. Al‑Kharusi et al.
1 Introduction Enterprise Architecture (EA) is suggested as an approach to support organization transformation (Agievich and Skripkin 2014). Lankhorst defined EA, “as a coher‑ ent whole of principles, methods and models that are used in the design and reali‑ zation of an enterprise’s organizational structure, business processes, information systems, and infrastructure” (Penttinen and Isomäki 2010, p. 1). There are two key groups of actors in the development of EA who are the enterprise architects and the stakeholders. The enterprise architects are experts in EA and play the role of managing, communicating, leading and modeling throughout the develop‑ ment and realization of EA (Clark et al. 2014; Gotze 2013). On the other hand, the Open Group define EA stakeholders as “an individual, team, or organization (or classes thereof) with interests in, or concerns relative to, the outcome of the architecture” (Azevedo et al. 2011, p. 29). Although the stakeholders’ definition includes the enterprise architects but distinguished a
Data Loading...
