Enterprise Interoperability V Shaping Enterprise Interoperability in

Within a scenario of globalised markets, where the capacity to efficiently cooperate with other firms starts to become essential in order to remain in the market in an economically, socially and environmentally cost-effective manner, it can be seen how th

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Rau´l Poler Guy Doumeingts Ricardo Chalmeta l

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Bernhard Katzy

Editors

Enterprise Interoperability V Shaping Enterprise Interoperability in the Future Internet

Editors Rau´l Poler Universitat Polite`cnica de Vale`ncia Research Centre on Production Management and Engineering EPSA. Pza Ferrandiz y Carbonell, 2 Alcoy (Spain) General Conference Chair of I-ESA’12 Bernhard Katzy Leiden University CeTIM Plantsoen 97 KL Leiden (The Netherlands) Program Committee Chair of I-ESA’12

Guy Doumeingts University Bordeaux 1 IMS B^at A4 351 cours de la liberation Talence-cedex (France) General Conference Vice-Chair of I-ESA’12 Dr. Ricardo Chalmeta Universitat Jaume I Grupo de Integracio´n y Re-Ingenierı´a de Sistemas DLSI Av Sos Banyant s/n Castellon (Spain) Program Committee Vice-Chair of I-ESA’12

ISBN 978-1-4471-2818-2 e-ISBN 978-1-4471-2819-9 DOI 10.1007/978-1-4471-2819-9 Springer London Dordrecht Heidelberg New York British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Library of Congress Control Number: 2012933591 # Springer-Verlag London Limited 2012

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Preface

Enterprise Interoperability (EI) is the ability of an enterprise or more generally an organisation to work with other enterprises or organisations without special effort. The capability to interact and exchange information both internally and with external organisations (partners, suppliers, customers, citizens. . .) is a key issue in the economic and public sector. It is fundamental in order to produce goods and/ or services quickly and at lower cost, while ensuring higher levels of quality, customisation, services and security. Today, Enterprises maximise flexibility and speed of response to changing external conditions. They develop knowledge of, and links with, other Enterprises or Organisations with which they can collaborate to provide the products and services that customers demand. The issue of interoperability within the