Enterprise Systems. Strategic, Organizational, and Technological Dimensions
This book contains 15 thoroughly refereed research papers selected from 90 submissions for the 5th, 6th, and 7th International Workshop on Enterprise Systems, Pre-ICIS 2010–2012, held in St. Louis, MO, USA, in December 2010, in Shanghai, China, in Decembe
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Darshana Sedera Norbert Gronau Mary Sumner (Eds.)
Enterprise Systems Strategic, Organizational, and Technological Dimensions International Workshops Pre-ICIS 2010, St. Louis, MO, USA, December 12, 2010 Pre-ICIS 2011, Shanghai, China, December 4, 2011 and Pre-ICIS 2012, Orlando, FL, USA, December 16, 2012 Revised Selected Papers
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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Povo, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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More information about this series at http://www.springer.com/series/7911
Darshana Sedera Norbert Gronau Mary Sumner (Eds.) •
Enterprise Systems Strategic, Organizational, and Technological Dimensions International Workshops Pre-ICIS 2010, St. Louis, MO, USA, December 12, 2010 Pre-ICIS 2011, Shanghai, China, December 4, 2011 and Pre-ICIS 2012, Orlando, FL, USA, December 16, 2012 Revised Selected Papers
123
Editors Darshana Sedera Queensland University of Technology Brisbane, QLD Australia
Mary Sumner Southern Illinois University Edwardsville, IL USA
Norbert Gronau Universität Potsdam Potsdam Germany
ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-319-17586-7 ISBN 978-3-319-17587-4 (eBook) DOI 10.1007/978-3-319-17587-4 Library of Congress Control Number: 2015937956 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)
Preface
Enterprise Systems are large-scale, real-time, integrated application-software packages that use the computational, data storage, and da
