Entrepreneurial and Innovative Practices in Public Institutions A Qu

This volume discusses the importance of adopting entrepreneurial and innovation practices in the public sector, as mechanisms for detecting, dealing with and including citizens’ social needs, with a reflection on positive determination of their quality of

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João Leitão Helena Alves Editors

Entrepreneurial and Innovative Practices in Public Institutions A Quality of Life Approach

Applying Quality of Life Research Best Practices

Series editor Helena Alves, Department of Management and Economics, University of Beira Interior, Covilhã, Portugal

This book series focuses on best practices in specialty areas of Quality of Life research, including among others potentially: community development, quality of work life, marketing, healthcare and public sector management. In today’s world, governments, organizations and individuals alike are paying increasingly more attention to how their activities impact on quality of life at the regional, national and global levels. Whether as a way to tackle global resource shortages, changing environmental circumstances, political conditions, competition, technology or otherwise, the far-reaching impact of decisions made in these and other areas can have a significant impact on populations regardless of their level of development. Many lessons have been learned; yet many are still to be realized. Across a number of volumes on diverse themes, this book series will address key issues that are of significant importance to decision makers and participants across all sectors. The series will be invaluable to anyone with an interest in applying quality of life knowledge in contemporary society.

More information about this series at http://www.springer.com/series/8364

João Leitão • Helena Alves Editors

Entrepreneurial and Innovative Practices in Public Institutions A Quality of Life Approach

Editors João Leitão Department of Management and Economics University of Beira Interior Covilhã, Portugal

Helena Alves Department of Management and Economics University of Beira Interior Covilhã, Portugal

ISSN 2213-994X ISSN 2213-9958 (electronic) Applying Quality of Life Research ISBN 978-3-319-32090-8 ISBN 978-3-319-32091-5 (eBook) DOI 10.1007/978-3-319-32091-5 Library of Congress Control Number: 2016953635 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, wit