Frictionless Markets The 21st Century Supply Chain

This volume models a 21st century supply chain: one that uses technology that leads to the power of the individual, not larger organizations. Author Jack Buffington explains how in the near future, each of us will be a “prosumer” in a peer-based economy o

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Frictionless Markets The 21st Century Supply Chain

Frictionless Markets

Jack Buffington

Frictionless Markets The 21st Century Supply Chain

Jack Buffington Industrial Marketing Royal Institute of Technology Stockholm, Sweden

ISBN 978-3-319-19535-3 ISBN 978-3-319-19536-0 DOI 10.1007/978-3-319-19536-0

(eBook)

Library of Congress Control Number: 2015945025 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)

To Dad, you’ve always been my hero. To Kate and Marin, may this future be yours, Love Dad.

Contents

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Friction = Jobs .......................................................................................... The Problem of Technological Unemployment .......................................................................................... “18 Computers” and “Bullshit Jobs” ......................................................... The Friction Paradox and ‘the Two Big Os’ ............................................. Frictionless Markets…Terrifying Concept? .............................................. What This Book Is About.......................................................................... Bibliography ..............................................................................................

1 1 4 7 9 10 11

An End to (Twentieth Century) Growth? ............................................. Germs and Bugs ........................................................................................ Oil: The Superlubricant ............................................................................. The Elementary Particle of Business......................................................... Twentieth Century Lottery Tickets, Labor and Standards of Living ...............................................................