From Belts to Baldrige
The Anderson leadership team “discovered” a new formal approach to continuous improvement in 2004—Lean Six Sigma (LSS). Senior management integrated the two approaches into Lean Six Sigma—attacking both the product and process variation and waste. Our pro
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ry and Practice of Quality and Reliability Engineering in Asia Industry
Theory and Practice of Quality and Reliability Engineering in Asia Industry
Cher Ming Tan Thong Ngee Goh •
Editors
Theory and Practice of Quality and Reliability Engineering in Asia Industry
123
Editors Cher Ming Tan Center for Reliability Science and Technologies Chang Gung University Taoyuan Taiwan
ISBN 978-981-10-3288-2 DOI 10.1007/978-981-10-3290-5
Thong Ngee Goh Department of Industrial and Systems Engineering National University of Singapore Singapore Singapore
ISBN 978-981-10-3290-5
(eBook)
Library of Congress Control Number: 2016958465 © Springer Nature Singapore Pte Ltd. 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #22-06/08 Gateway East, Singapore 189721, Singapore
Preface
The increasing instances of product recalls globally, with the high-profile cases of the Tanaka airbags in cars and Samsung Note 7 smartphones, signify the importance and necessity of measures for Quality and Reliability in industries. This is especially so in Asia as more and more manufacturing activities are taking place in this part of the world, with a corresponding increase in research and development initiatives. It cannot be overemphasized that Quality and Reliability Management, which focuses on organization, planning and behavioral matters, with an orientation towards analytical tools as well as technical performance, is dynamic in nature as customer demand and market conditions evolve. The teaching of past “Quality Gurus” like Juran and Deming provides a bearing for business leaders and operations personnel, but as time passes, new thinking, techniques and analytical procedures will continue to develop to meet fresh needs and requirements as product variety, complexity and application domains increase. Thus
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