Global Perspectives on Design Science Research 5th International Con

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Editorial Board David Hutchison Lancaster University, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Alfred Kobsa University of California, Irvine, CA, USA Friedemann Mattern ETH Zurich, Switzerland John C. Mitchell Stanford University, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel Oscar Nierstrasz University of Bern, Switzerland C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Germany Madhu Sudan Microsoft Research, Cambridge, MA, USA Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max-Planck Institute of Computer Science, Saarbruecken, Germany

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Robert Winter J. Leon Zhao Stephan Aier (Eds.)

Global Perspectives on Design Science Research 5th International Conference, DESRIST 2010 St. Gallen, Switzerland, June 4-5, 2010 Proceedings

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Volume Editors Robert Winter Institute of Information Management University of St. Gallen St. Gallen, Switzerland E-mail: [email protected] J. Leon Zhao Department of Information Systems City University of Hong Kong Kowloon, Hong Kong, China E-mail: [email protected] Stephan Aier Institute of Information Management University of St. Gallen St. Gallen, Switzerland E-mail: [email protected]

Library of Congress Control Number: 2010927760 CR Subject Classification (1998): H.4, I.2, C.2, H.3, D.2, H.5 LNCS Sublibrary: SL 3 – Information Systems and Application, incl. Internet/Web and HCI ISSN ISBN-10 ISBN-13

0302-9743 3-642-13334-7 Springer Berlin Heidelberg New York 978-3-642-13334-3 Springer Berlin Heidelberg New York

This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. springer.com © Springer-Verlag Berlin Heidelberg 2010 Printed in Germany Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper 06/3180

Preface

With four inspiring conferences that took place in Claremont, Pasadena, Atlanta and Philadelphia, the International Conference on Design Science Research in Information Systems and Technology (DESRIST) has developed into a premier conference for design-oriented research in Information Systems. Becoming a truly global conference series, DESRIST was held in St. Gallen, Switzerland, in 2010. DESRIST 2010 brought together researchers and practitioners engaged in design science resear