How to Be a Quantum Leader in an Intelligent Organization?
If your organization is intelligent, your leader has to be more than or as intelligent and equipped as your organization. A quantum leader is the one who copes with and adapts the rapid change in conditions and environment, uncertainty and to the speed of
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How to Be a Quantum Leader in an Intelligent Organization? Sefika ¸ Sule ¸ Erçetin and Esen Arzu Kayman
31.1 Introduction The complexity in financial, social and spiritual environments pushes the organizations into an uncertain world. The solutions and the answers cannot be found easily by the up-to-date leadership behaviors and traditionally structured with the internal commanding and controlling (Hall). People are overloaded with the work, the pace of the change overwhelms them and they have time limits on the work and life, the reality is that there is no end for the technological advances (Bennet and Bennet 2003). Those conditions require leaders coping with the rapid changes of the present. A leader has to be equipped with qualities that the six characteristics of his century require. The characteristics of the millennium are technology, globalization, competition, change, speed and complexity and paradox (Tetenbaum 1998). The change throughout the organization is perceived as a kind of survival. Change brings high costs of human aand physical resources, insecurity of the stakeholders, dissatisfied customers and flow of cash. However, change sometimes fails to be achieved. There is no doubt that only the people in the organization can achieve making the change reality by changing their behaviors and the ways they relate to each other (Mowat 2002).
S. ¸ S. ¸ Erçetin () Hacettepe University, Ankara,Turkey International Science Association, Ankara, Turkey e-mail: [email protected] E.A. Kayman Department of Educational Administration, Supervision, Planning and Economy, Hacettepe University and International Science Association, Ankara, Turkey e-mail: [email protected] S. Banerjee and S. ¸ S. ¸ Erçetin (eds.), Chaos, Complexity and Leadership 2012, Springer Proceedings in Complexity, DOI 10.1007/978-94-007-7362-2__31, © Springer ScienceCBusiness Media Dordrecht 2014
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Change meets resistance, rapid change meets more but the leader has to get the change adopted as soon as possible, in other words, he/she has to get the followers get used to change rapidly in a rapidly changing environment. It is obvious that there has to be a transformation from the classical organizational values to neo-classical, chaotic and uncertain organizational values. That is the shifting paradigm; from Newtonian world to Quantum world in a rapidly changing environment. Coping with uncertainty has a great role in leading as a quantum leader. First of all, the quantum leader has to know what kind of uncertainties there are in an organization, how managers deal with and act with the uncertainty and what the deductions of the uncertainty are (Watson 2004a). It is better to manage the uncertainty, in order of minimizing or ignoring it. It is great importance of designing a system safe and efficient for both the organization and the human factor in it. In addition, the balance should be put into equilibrium; the amount of the openness for different solutions and participation by the stakeh
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