Human Error, Safety and Systems Development 7th IFIP WG 13.5 Working

This book constitutes the refereed proceedings of the 7th IFIP WG 13.5 Working Conference on Human Error, Safety and Systems Development, HESSD 2009, held in Brussels, Belgium, in September 2009. The 8 revised full papers presented with were car

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Editorial Board David Hutchison Lancaster University, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Alfred Kobsa University of California, Irvine, CA, USA Friedemann Mattern ETH Zurich, Switzerland John C. Mitchell Stanford University, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel Oscar Nierstrasz University of Bern, Switzerland C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen TU Dortmund University, Germany Madhu Sudan Microsoft Research, Cambridge, MA, USA Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max-Planck Institute of Computer Science, Saarbruecken, Germany

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Philippe Palanque Jean Vanderdonckt Marco Winckler (Eds.)

Human Error, Safety and Systems Development 7th IFIP WG 13.5 Working Conference, HESSD 2009 Brussels, Belgium, September 23-25, 2009 Revised Selected Papers

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Volume Editors Philippe Palanque University Paul Sabatier, Institute of Research in Informatics of Toulouse (IRIT) 118, Route de Narbonne, 31062 Toulouse Cedex 9, France E-mail: [email protected] Jean Vanderdonckt Université catholique de Louvain Place des Doyens 1, 1348, Louvain-La-Neuve, Belgium E-mail: [email protected] Marco Winckler University Paul Sabatier, Institute of Research in Informatics of Toulouse (IRIT) 118 Route de Narbonne, 31062 Toulouse Cedex 9, France E-mail: [email protected]

Library of Congress Control Number: 2009943657 CR Subject Classification (1998): H.5, J.7, J.2, D.2.2, H.5.2 LNCS Sublibrary: SL 3 – Information Systems and Application, incl. Internet/Web and HCI ISSN ISBN-10 ISBN-13

0302-9743 3-642-11749-X Springer Berlin Heidelberg New York 978-3-642-11749-7 Springer Berlin Heidelberg New York

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Foreword

HESSD 2009 was the 7th IFIP WG 13.5 Working Conference in the series on Human Error, Safety and Systems Development which looks at integration of usability, human factors and human–computer interaction within system development. This edition was jointly organized with the 8th TAMODIA event on Tasks, Models and Diagrams for U