In brief
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In brief Quality is the key to measuring public service productivity
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n 3 July 2007, the Office for National Statistics UK Centre for the Measurement of Government Activity (ONS UKCeMGA) published a strategy for measuring quality as part of public service output. This follows up the Atkinson Report (ONS, 2005) on measurement of public service output for the National Accounts, and ONS consultation on principles and techniques for including quality in output measures. Measuring Quality as Part of Public Service Output – Strategy Following Consultation proposes a conceptual framework for measuring quality of public services, based on the extent to which the service: n
succeeds in delivering intended outcomes n responds to user needs – the human factor in service delivery The balance between these two should depend on evidence or assumptions that are clear to all. The strategy for measuring qualityadjusted education output is to: n
refine the use of GCSE results work on approaches using Key Stage results to measure progress within school years n work to take account of diplomas and A levels n use research to measure quality of preschool education n measure how far education delivers outcomes in the Government programme ‘Every Child Matters’ n
The strategy for measuring qualityadjusted healthcare output is: n
more weight on health gain than patient experience n more work on measurement of health prevention as part of healthcare output n need for systematic information on health gain from treatment
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more work to estimate the relative benefit to health from different treatments, although productivity articles will be based on the cost of treatments, not a mixture of costs and benefits, in line with the consultation
The strategy also proposes new work to measure welfare gained from public spending, including benefits for the market sector. This replaces the ‘rise in earnings’ adjustments in previously published education and healthcare productivity articles. More information
www.statistics.gov.uk/cci/article.asp?id=1831 Contact
Aileen Simkins 01633 812448 [email protected]
Labour Force Survey methodology workshop in Vienna
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he second Labour Force Survey (LFS) methodology workshop was held on 10–11 May 2007 and hosted by Statistics Austria in Vienna. The focus of the workshop was on data collection in the LFS, following the focus on survey design at the first LFS methodology workshop which was hosted by Statistics Netherlands in Heerlen in 2006. The workshops follow the statistical value chain in terms of their content, and the third workshop to be held in 2008 is to focus on LFS processing and associated issues. The workshops provide an opportunity for researchers, statisticians and methodologists working on the LFS to meet to discuss common problems, share best practice, and develop links, enabling dialogue to continue on LFS methodology issues between workshops. Statistics Austria proved to be excellent hosts, providing a well-organised workshop in their impressive new building in Vienna
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