Incompetency and Competency Training Improving Executive Skills in S
This book covers theory and practice of competency and incompetency training. ‘Incompetency training’ includes formal and informal instruction that consciously (purposively) or unconsciously imparts knowledge, attitudes, beliefs, and behavior (including p
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mpetency and Competency Training Improving Executive Skills in Sensemaking, Framing Issues, and Making Choices
Incompetency and Competency Training
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Arch Woodside • Rouxelle de Villiers • Roger Marshall
Incompetency and Competency Training Improving Executive Skills in Sensemaking, Framing Issues, and Making Choices
Arch Woodside Boston College Chestnut Hill, Massachusetts USA
Rouxelle de Villiers Department of Marketing University of Waikato Hamilton, New Zealand
Roger Marshall Department of Marketing, Advertising, Retailing & Sales Auckland University of Technology Auckland, New Zealand
ISBN 978-3-319-39106-9 ISBN 978-3-319-39108-3 DOI 10.1007/978-3-319-39108-3
(eBook)
Library of Congress Control Number: 2016946486 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland
This book is dedicated to Canada, Denmark, and Finland for the nations’ frequently exercised cultural tolerance, avoidance of hubris, and competency in decision-making and acuteness in identifying and nonacceptance of incompetency training relating to issues in education, nuclear energy, weapons (guns), health care, religion, gender, and international affairs (e.g., calls to war in Vietnam, Iraq, and Syria).
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Preface
This book covers the theory and practice of competency and incompetency training. Incompetency training includes the work of convicted investment confidence men (e.g., Bernie Madoff), President George W. Bush’s messages about Iraqi weapons of mass destruction, most work of grief counselors, and product portfolio tools in MBA degree programs. The book provides substantial evidence that incompetency training is pervasive and effective. “Incompetency training” includes formal and informal instruction that consciously (purposively) or un
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