Information Systems 16th European, Mediterranean, and Middle Eastern
This book constitutes selected papers from the 16th European, Mediterranean, and Middle Eastern Conference, EMCIS 2019, held in Dubai, UAE, in October 2019. EMCIS is dedicated to the definition and establishment of Information Systems as a discipline of h
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Marinos Themistocleous Maria Papadaki (Eds.)
Information Systems 16th European, Mediterranean, and Middle Eastern Conference, EMCIS 2019 Dubai, United Arab Emirates, December 9–10, 2019, Proceedings
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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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More information about this series at http://www.springer.com/series/7911
Marinos Themistocleous Maria Papadaki (Eds.)
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Information Systems 16th European, Mediterranean, and Middle Eastern Conference, EMCIS 2019 Dubai, United Arab Emirates, December 9–10, 2019 Proceedings
123
Editors Marinos Themistocleous University of Nicosia Nicosia, Cyprus
Maria Papadaki British University in Dubai Dubai, United Arab Emirates
ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-030-44321-4 ISBN 978-3-030-44322-1 (eBook) https://doi.org/10.1007/978-3-030-44322-1 © Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
The European, Mediterranean, and Middle Eastern Conference on Information Systems (EMCIS) is an annual research event addressing the discipline of Information Systems (IS) from a regional as well as global perspective. EMCIS has successfully helped bring together researchers from around the world in a friendly atmosphere, conducive to the free exchange of innovative ideas. EMCIS is one of the premier conferences in Europe