Information Systems: People, Organizations, Institutions, and Technologies
The ItAIS (http://www.itais.org) is the Italian chapter of the Association for Information Systems (AIS: http://www.aisnet.org) which brings together both individual and institutional members. The Italian chapter has been established in 2003, and since th
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nformation Systems: People, Organizations, Institutions, and Technologies
Physica-Verlag
A Springer Company
ItAIS: The Italian Association for Information Systems
Information Systems: People, Organizations, Institutions, and Technologies
Alessandro D’Atri
l
Domenico Sacca`
Editors
Information Systems: People, Organizations, Institutions, and Technologies ItAIS: The Italian Association for Information Systems
Physica‐Verlag A Springer Company
Editors Prof. Alessandro D’Atri Centro di Ricerca sui Sistemi Informativi (CeRSI) Via G. Alberoni, 7 00198 Roma Italy [email protected]
Prof. Domenico Saccà Università Calabria Dipto. Elettronica Informatica Sistemistica (DEIS) Via P. Bucci, 41 c 87036 Rende Italy [email protected]
ISBN 978-3-7908-2147-5 e-ISBN 978-3-7908-2148-2 DOI: 10.1007/978-3-7908-2148-2 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2009929698 # Springer-Verlag Berlin Heidelberg 2010 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Physica-Verlag. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMXDesign GmbH, Heidelberg Printed on acid-free paper Physica-Verlag is a brand of Springer-Verlag Berlin Heidelberg Springer-Verlag is part of Springer Science+Business Media (www.springer.com)
Foreword D. Avison1 and S. Conger2
We were honored to be asked to open the 5th Conference of the Italian Chapter of the Association for Information Systems (ItAIS) in Paris which took place over two days in December 2008. The goal of the chapter is to promote the exchange of ideas, experiences, and knowledge among scholars and professionals engaged in the development, management, and use of information and communications systems and technology. This conference was one of around 30 conferences, consortia and workshops that took place immediately before the International Conference in Information Systems (ICIS 2008). As President of the AIS and the Vice-President AIS for Chapters and Special Interest Groups, we were particularly delighted to participate as the Italian Chapter of the AIS has proven so successful. However we were not ready for the excellent attendance and outstanding presentations that are reflected in this volume that represents the best of the conference. Further, the conference highlighted both research and practice. Too
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