Information and Communication Technologies in Organizations and Society
This book presents a collection of original research papers focusing on emerging issues regarding the role of information and communication technologies in organizations, inter-organizational systems, and society. It adopts an inter-disciplinary approach,
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Francesca Ricciardi Antoine Harfouche Editors
Information and Communication Technologies in Organizations and Society Past, Present and Future Issues
Lecture Notes in Information Systems and Organisation Volume 15
Series editors Richard Baskerville, Atlanta, USA Marco De Marco, Roma, Italy Nancy Pouloudi, Athens, Greece Paolo Spagnoletti, Roma, Italy Dov Te’eni, Tel Aviv, Israel Jan vom Brocke, Vaduz, Liechtenstein Robert Winter, St. Gallen, Switzerland
More information about this series at http://www.springer.com/series/11237
Francesca Ricciardi Antoine Harfouche •
Editors
Information and Communication Technologies in Organizations and Society Past, Present and Future Issues
123
Editors Francesca Ricciardi Dipartimento di Economia Aziendale University of Verona Verona Italy
Antoine Harfouche Université Paris Ouest Nanterre La Défense Paris France
ISSN 2195-4968 ISSN 2195-4976 (electronic) Lecture Notes in Information Systems and Organisation ISBN 978-3-319-28906-9 ISBN 978-3-319-28907-6 (eBook) DOI 10.1007/978-3-319-28907-6 Library of Congress Control Number: 2015960226 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by SpringerNature The registered company is Springer International Publishing AG Switzerland
Preface
The first ICTO conference (ICTO2015) took place in Paris on March 12 and 13, 2015. This conference focuses on the impact of information and communication technologies (ICTs) on organizations and society, and aims to shed light on how these technologies are understood, adopted, adapted, assimilated, and used within organizations and, more generally, within the society as a whole to solve complex social problems. In its first edition, the ICTO conference called for contributions on a wide range of issues, such as new business models, competitive strategies, knowledge management, marketing, human resources management, project management, o
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