Information Technology for Management: Current Research and Future Directions
This book constitutes extended selected papers from the 17th Conference on Advanced Information Technologies for Management, AITM 2019, and the 14th Conference on Information Systems Management, ISM 2019, held as part of the Federated Conference on Comput
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Ewa Ziemba (Ed.)
Information Technology for Management Current Research and Future Directions 17th Conference, AITM 2019 and 14th Conference, ISM 2019, Held as Part of FedCSIS Leipzig, Germany, September 1–4, 2019 Extended and Revised Selected Papers
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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA
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More information about this series at http://www.springer.com/series/7911
Ewa Ziemba (Ed.)
Information Technology for Management Current Research and Future Directions 17th Conference, AITM 2019 and 14th Conference, ISM 2019, Held as Part of FedCSIS Leipzig, Germany, September 1–4, 2019 Extended and Revised Selected Papers
123
Editor Ewa Ziemba University of Economics in Katowice Katowice, Poland
ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-030-43352-9 ISBN 978-3-030-43353-6 (eBook) https://doi.org/10.1007/978-3-030-43353-6 © Springer Nature Switzerland AG 2020 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
Four editions of this book appeared in last four years: • Information Technology for Management in 2016 (LNBIP 243) • Information Technology for Management: New Ideas or Real Solutions in 2017 (LNBIP 277) • Information Technology for Management: Ongoing Research and Development in 2018 (LNBIP 311) • Information Technology for Management: Emerging Research and Applications in 2019 (LNBIP 346
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