Interdisciplinary Aspects of Information Systems Studies The Italian
Chapters of this book offer a careful selection of the best contributions to the Italian Association for Information Systems (ItAIS) Annual Conference, that took place in Venice, San Servolo Island, in October 2007. The main goal of this book is to dissem
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Alessandro D’Atri • Marco De Marco Nunzio Casalino
Interdisciplinary Aspects of Information Systems Studies The Italian Association for Information Systems
Physica-Verlag A Springer Company
Professor Alessandro D’Atri CeRSI Via G. Alberoni 7 00198 Roma Italy [email protected]
Professor Marco De Marco Universit`a Cattolica del Sacro Cuore Largo Gemelli 1 20123 Milano Italy [email protected]
Dr. Nunzio Casalino CeRSI Via G. Alberoni 7 00198 Roma Italy [email protected]
ISBN 978-3-7908-2009-6
e-ISBN 978-3-7908-2010-2
Library of Congress Control Number: 2008929103 c 2008 Physica-Verlag Heidelberg This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Physica-Verlag. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMXDesign GmbH, Heidelberg Printed on acid-free paper 9 8 7 6 5 4 3 2 1 springer.com
Contents
Contributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xi
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A. D’Atri and M. De Marco
1
Is Theory and Research Methodologies . . . . . . . . . . . . . . . . . . . . . A. Cordella
5
Interdisciplinarity and Its Research: The Influence of Martin Heidegger from ‘Being and Time’ to ‘The Question Concerning Technology’ . . . . . . . P. Depaoli
7
Part I
E-Government Performance: An Interdisciplinary Evaluation Key . . . . . . 15 M. Sorrentino and M. De Marco The Tacking Knowledge Strategy Claudio Ciborra, Konrad Lorenz and the Ecology of Information Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 F. Ricciardi Part II
Is Development and Design Methodologies . . . . . . . . . . . . . . . . . . 31 C. Batini
Loitering with Intent: Dealing with Human-Intensive Systems . . . . . . . . . . 33 P.M. Bednar and C. Welch Modeling Business Processes with “Building Blocks” . . . . . . . . . . . . . . . . . . 41 A. Di Leva and P. Laguzzi Software Development and Feedback from Usability Evaluations . . . . . . . 47 R.T. Høegh A Methodology for the Planning of Appropriate Egovernment Services . . 55 G. Viscusi and D. Cherubini v
vi
Contents
Part III Organizational Change and Impact of IT . . . . . . . . . . . . . . . . . . . 61 A. Carugati and L. Mola Individual Adoption of
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