Leading Strategic Change in an Era of Healthcare Transformation
This book focuses on how to lead transformative and strategic change in the healthcare industry in times of great uncertainty. Written for senior healthcare leaders, it will provide new tools, processes, examples and case studies offering an effective fra
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Jim Austin Judith Bentkover Laurence Chait Editors
Leading Strategic Change in an Era of Healthcare Transformation
Management for Professionals
More information about this series at http://www.springer.com/series/10101
Jim Austin • Judith Bentkover Laurence Chait Editors
Leading Strategic Change in an Era of Healthcare Transformation
Editors Jim Austin Executive Master of Healthcare Leadership Brown University Providence, RI, USA
Judith Bentkover Executive Master of Healthcare Leadership Brown University Providence, RI, USA
Laurence Chait Executive Master of Healthcare Leadership Brown University Providence, RI, USA
ISSN 2192-8096 ISSN 2192-810X (electronic) Management for Professionals ISBN 978-3-319-30775-6 ISBN 978-3-319-30776-3 (eBook) DOI 10.1007/978-3-319-30776-3 Library of Congress Control Number: 2016939220 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland
To our spouses, Susan Conger-Austin, Peter Allaman, and Ann Chait.
Preface
Healthcare is personal. Healthcare is local. And healthcare is one of the greatest challenges faced by countries around the world. The magnitude of these challenges calls for fundamental change to address inherent problems in the healthcare system and ensure sustainable access to healthcare for generations to come. As authors, educators, practitioners, and participants in the healthcare system, we find ourselves in the midst of these challenges and their solutions. Certainly, change is occurring, but not nearly as broadly and rapidly as we believe is necessary. Today’s mindsets and methods are inappropriate and/or insufficient to enable the level of needed change. Our observations lead us to ask four simple questions (some with not-so-simple answers): • Why change? Given history and ongoing challenges, why call for transformat
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