Management, Information and Power A narrative of the involved manage

This book sets out to instil a different approach to thinking about the theory and practice of management and information management in organizations. Building on the work of earlier philosophers and social theorists, it puts forward a sophisticated theor

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Information Systems Series Series Editor: Professor L O. Angell Computer Security Within Organizations Adrian R. Warman Developing Information Systems - Concepts, Issues and Practice Chrisanthi Avgerou and Tony Cornford Effective Systems Design and Requirements Analysis The ETIllCS Approach Enid Mumford General Systems Theory - An Introduction Lars Skyttner Information in Action - Soft Systems Methodology Lynda Davies and Paul Ledington Management, Information and Power A narrative of the involved manager Lucas D. lntrona Management of Information Systems Security Gurpreet Dhillon Ourselves and Computers - Difference in Minds and Machines Aart Bijl Systems Design - Ethical Tools for Ethical Change Enid Mumford Understanding Information - An Introduction Jonathan Liebenau and James Backhouse

Management, Information and Power A narrative of the involved manager Lucas D. Introna Department 01 Information Systems London School 01Economics and Political Science

©Lucas D. Introna 1997 All rights reseIVed. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London WIP 9HE. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his rights to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 1997 by MACMILLAN PRESS LTD Houndmills, Basingstoke, Hampshire RG21 6XS and London Companies and representatives throughout the world ISBN 978-0-333-69870-9 ISBN 978-1-349-14549-2 (eBook) DOI 10.1007/978-1-349-14549-2 A catalogue record for this book is available from the British Library. This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources.

Dedicated to my mother with gratitude andfondness

The desire to know and the craving for explanations will never bring us to thoughtful questioning. Invariably the desire to know is already the concealed arrogance of self-consciousness which relies on fabricated reason and its reasonableness. Wanting to know does not want to relinquish hope in the face of that which is worthy of thought Martin Heidegger

It is of cardinal importance that one should abolish the true world. It is the great inspirer of doubt and devaluator in respect of the world we are: it has been our most dangerous attempt yet to assassinate life. Friedrich Nietzsche

Contents Preface Acknowledgements

Vlll Xl

1

Introduction: why and how to think?

2

The manager: involved in-the-world

22

3

Information: as understanding

48

4

Management: and manus

82

5

Power: the network of force relations

118

6

Management information: kno