Management of the Interconnected World ItAIS: The Italian Associatio
The ItAIS (http://www.itais.org) is the Italian chapter of the Association for Information Systems (AIS: http://www.aisnet.org), which brings together both individual and institutional members. The Italian chapter was established in 2003, and since then,
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Alessandro D’Atri · Marco De Marco · Alessio Maria Braccini · Francesca Cabiddu Editors
Management of the Interconnected World ItAIS: The Italian Association for Information Systems
Editors Prof. Alessandro D’Atri Centro di Ricerca sui Sistemi Informativi (CeRSI) Via G. Alberoni 7 00198 Roma Italy [email protected]
Dr. Alessio Maria Braccini Centro di Ricerca sui Sistemi Informativi (CeRSI) Via G. Alberoni 7 00198 Roma Italy [email protected]
Prof. Marco De Marco Universit`a Cattolica del Sacro Cuore Facolt`a di Economia Dipto. Scienze dell’Economia e della Gestione Aziendale Via Necchi 7 20123 Milano Milano Italy [email protected] Francesca Cabiddu Universit`a di Cagliari Dipto. Economia Viale S. Ignazio 74 09123 Cagliari Italy [email protected]
ISBN 978-3-7908-2403-2 e-ISBN 978-3-7908-2404-9 DOI 10.1007/978-3-7908-2404-9 Springer Heidelberg Dordrecht London New York Library of Congress Control Number: 2010927077 c Springer-Verlag Berlin Heidelberg 2010 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMXDesign GmbH, Heidelberg Printed on acid-free paper Physica-Verlag is a brand of Springer-Verlag Berlin Heidelberg Springer-Verlag is part of Springer Science+Business Media (www.springer.com)
Foreword Joey F. George* I was honored to be asked to open the VI Conference of the Italian Chapter of the Association for Information Systems (ItAIS), held in Olbia, on the Costa Smeralda of Sardinia, Italy, in October 2009. Over 90 research papers were presented over two days, and over 120 people attended the conference. Each day, five parallel sessions featured papers on diverse information systems topics. Session themes included Information and Knowledge Management; Organizational Change and Impact of ICT; IS Quality, Metrics and Impact; E-Justice and Ethics of Information Systems; Information Systems Development and Design Methodologies; E-Services in Public and Private Sectors; Innovation Transfer of IT Research Projects; the Strategic Role of Information Systems; Accounting Management and Information Systems; Human Computer Interaction; and Emerging Issues in a Globalized and Interconnected World. The majority of attendees were from Italy, which would be expected for a meeting of the Italian Chapter of
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