Monitoring Stakeholder Engagement and Communication
Without project stakeholders, there is literally no project. Your project is doomed to fail without successful project stakeholder management. Before asking what stakeholder management is, let’s recall who the project stakeholders are. As discussed in Cha
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14 Monitoring Stakeholder Engagement and Communication PMP Exam Objectives
What It Really Means
4.1 Measure project performance
Measure project performance using appropriate tools and techniques in order to identify and quantify any variances and corrective actions. Here, it means that you know the Monitor Stakeholder Engagement and Monitor Communication processes inside out, and their role in measuring project performance, comparing this performance with planned desired goals and requesting changes to keep and/or bring the project on track.
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© Paul Sanghera 2019 P. Sanghera, PMP® in Depth, https://doi.org/10.1007/978-1-4842-3910-0_14
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Chapter 14 | Monitoring Stakeholder Engagement and Communication
PMP Exam Objectives
What It Really Means
4.5 Review the issues log
Review the issues log, update it if necessary, and determine corrective action by using appropriate tools and techniques to minimize the impact on the project. In this chapter, it refers to the Stakeholder Engagement and Monitor Communication processes.
4.6 Capture, analyze, and Capture, analyze, and manage lessons learned, using lessonsmanage lessons learned learned management techniques in order to enable continuous improvement. Practically, it can and should be done in every monitoring and controlling process, but in this chapter, it refers to the Stakeholder Engagement and Monitor Communication processes, as well as the Control Resources process.
Without project stakeholders, there is literally no project. Your project is doomed to fail without successful project stakeholder management. Before asking what stakeholder management is, let’s recall who the project stakeholders are. As discussed in Chapter 2, stakeholders will have different levels of enthusiasm, anxiety, fear, and so on. Accordingly, they will have differing needs and expectations. One of the key project management areas on which project success depends is stakeholder satisfaction, achieved by meeting their needs and expectations as aligned with project objectives. A key to keeping stakeholders’ expectations aligned with project objectives and meeting those expectations is to keep stakeholders engaged in the project. Project managers have little, if any, control over the stakeholders. So, stakeholder management is all about stakeholders’ engagement. As you learned in Chapter 8, stakeholder management and communication management are two inherently closely tied project knowledge areas. Without project stakeholders, there is literally no project. Your project is doomed to fail without successful project stakeholder management, which takes successful communication management. You also learned that stakeholder management is all about stakeholder engagement in the project. Like in any other project knowledge area, communication and stakeholder engagement need to be monitored and controlled. Reflecting the close relationship between stakeholder management and communication management, monitoring and controlling communication and stakeholder engagement are also clo
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