Planning for Communication and Stakeholder Management
Without project stakeholders, there is literally no project. Your project is doomed to fail without successful project stakeholder management. Before asking what stakeholder management is, let’s recall who the project stakeholders are. As discussed in Cha
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8 Planning for Communication and Stakeholder Management PMP Exam Objectives
What It Really Means
1.3 Perform stakeholder analysis
Perform stakeholder analysis using appropriate tools and techniques in order to align expectations and gain support for the project. Develop the stakeholder engagement plan as discussed in this chapter.
2.6 Develop the communications management plan
Develop the communications management plan based on the project’s organizational structure and stakeholder requirements in order to define and manage the flow of project information. Know the input documents really well and how they are used to develop the communication plan. Understand all the communication models.
(continued) © Paul Sanghera 2019 P. Sanghera, PMP® in Depth, https://doi.org/10.1007/978-1-4842-3910-0_8
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Chapter 8 | Planning for Communication and Stakeholder Management
PMP Exam Objectives
What It Really Means
2.11 Present the project management plan to the relevant stakeholders
Present the project management plan to the relevant stakeholders according to applicable policies and procedures in order to obtain approval to proceed with project execution.
2.12 Conduct kick-off meeting 2.13 Develop the stakeholder management plan
Conduct kick-off meeting, communicating the start of the project, key milestones, and other relevant information in order to inform and engage stakeholders and gain commitment. Develop the stakeholder management plan by analyzing needs, interests, and potential impact in order to effectively manage stakeholders' expectations and engage them in project decisions. Stakeholder management plan means stakeholder engagement plan as discussed in this chapter. Most of the stakeholder material referred to in these exam objectives is covered in this chapter; the rest is scattered over the other chapters.
Without project stakeholders, there is literally no project. Your project is doomed to fail without successful project stakeholder management. Before asking what stakeholder management is, let’s recall who the project stakeholders are. As discussed in Chapter 2, the amount of enthusiasm, anxieties, fears, and so forth varies with different stakeholders. Accordingly, they will have differing needs and expectations. One of the key project management focuses on which project success depends is achieving stakeholder satisfaction by meeting their needs and expectations while remaining aligned with project objectives. A key to keeping stakeholders’ expectations aligned with project objectives and meeting those expectations is to keep stakeholders engaged in the project. Project managers have little, if any, control over the stakeholders. So, stakeholder management is all about stakeholder engagement. Stakeholder management and communication management are two inherently closely tied together project knowledge areas. As your project is doomed to fail without successful project stakeholder management, it requires successful communication management. Communication skills are critical for success not only
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