Multilingual Healthcare A Global View on Communicative Challenges

This volume is the first to address multilingual healthcare communication around the globe and focuses on institutional, social and linguistic challenges and resources of the healthcare industry. It comprises studies from Canada, Australia, South Africa,

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Christiane Hohenstein Magdalène Lévy-Tödter Editors

Multilingual Healthcare A Global View on Communicative Challenges

FOM-Edition International Series Series Editor FOM Hochschule für Oekonomie & Management Essen, Germany

This work appears in the FOM-Edition, published by the FOM Hochschule für Oekonomie & Management. More information about this series at http://www.springer.com/series/12753

Christiane Hohenstein · Magdalène Lévy-Tödter Editors

Multilingual Healthcare A Global View on Communicative Challenges

Editors Christiane Hohenstein LCC – Department Angewandte Linguistik ZHAW Zürcher Hochschule für Angewandte Wissenschaften Winterthur, Switzerland

Magdalène Lévy-Tödter FOM Hochschule für Oekonomie & Management Hamburg, Germany

ISSN 2625-7114 ISSN 2625-7122  (electronic) FOM-Edition ISSN 2524-6739 ISSN 2524-6747  (electronic) International Series ISBN 978-3-658-27119-0 ISBN 978-3-658-27120-6  (eBook) https://doi.org/10.1007/978-3-658-27120-6 Springer Gabler © Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2020 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer Gabler imprint is published by the registered company Springer Fachmedien Wiesbaden GmbH part of Springer Nature. The registered company address is: Abraham-Lincoln-Str. 46, 65189 Wiesbaden, Germany

Preface

In July 2017, the 15th International Pragmatics Association IPrA Conference has been held in Belfast (Northern Ireland). The conference included our panel on “Increasing mobility in healthcare and challenges to multilingual healthcare communication”. The inspiring presentations and discussion showed the diversity of cultural and disciplinary approaches in the analysis of this specific institutional context. It is in the wake of this discussion that the idea of a cross-disciplinary anthology on multilingualism in healthcare was developed. The contributions