Museum Experience Design Crowds, Ecosystems and Novel Technologies

This state-of-the-art book explores the implications of contemporary trends that are shaping the future of museum experiences. In four separate sections, it looks into how museums are developing dialogical relationships with their audiences, reaching out

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Arnold Vermeeren Licia Calvi Amalia Sabiescu Editors

Museum Experience Design Crowds, Ecosystems and Novel Technologies

Springer Series on Cultural Computing Editor-in-chief Ernest Edmonds, University of Technology, Sydney, Australia Series editors Frieder Nake, University of Bremen, Bremen, Germany Nick Bryan-Kinns, Queen Mary University of London, London, UK Linda Candy, University of Technology, Sydney, Australia David England, Liverpool John Moores University, Liverpool, UK Andrew Hugill, De Montfort University, Leicester, UK Shigeki Amitani, Adobe Systems Inc., Tokyo, Japan Doug Riecken, Columbia University, New York, USA Jonas Lowgren, Linköping University, Norrköping, Sweden Ellen Yi-Luen Do, Atlas Institute, University of Colorado Boulder, Boulder, USA

More information about this series at http://www.springer.com/series/10481

Arnold Vermeeren Licia Calvi Amalia Sabiescu •

Editors

Museum Experience Design Crowds, Ecosystems and Novel Technologies

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Editors Arnold Vermeeren Delft University of Technology Delft The Netherlands

Amalia Sabiescu Loughborough University London London UK

Licia Calvi NHTV Breda University of Applied Sciences Breda The Netherlands

Additional material to this book can be downloaded from http://extras.springer.com. ISSN 2195-9056 ISSN 2195-9064 (electronic) Springer Series on Cultural Computing ISBN 978-3-319-58549-9 ISBN 978-3-319-58550-5 (eBook) https://doi.org/10.1007/978-3-319-58550-5 Library of Congress Control Number: 2017961738 © Springer International Publishing AG 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Foreword: Are We Ready to Listen to These Truths? Are We Ready to Act on Th