Operational Management in Emergency Healthcare
This book presents a systematic review of research concerning processes and systems in Emergency Departments (EDs), the issues faced by EDs, and their solutions to ensure the delivery of proper and ideal healthcare services for patients through superior q
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Salman Ben Zayed Abdullah Bin Gani Hesham Fathy Gadelrab Mohd Khalit Bin Othman
Operational Management in Emergency Healthcare
Studies in Systems, Decision and Control Volume 297
Series Editor Janusz Kacprzyk, Systems Research Institute, Polish Academy of Sciences, Warsaw, Poland
The series “Studies in Systems, Decision and Control” (SSDC) covers both new developments and advances, as well as the state of the art, in the various areas of broadly perceived systems, decision making and control–quickly, up to date and with a high quality. The intent is to cover the theory, applications, and perspectives on the state of the art and future developments relevant to systems, decision making, control, complex processes and related areas, as embedded in the fields of engineering, computer science, physics, economics, social and life sciences, as well as the paradigms and methodologies behind them. The series contains monographs, textbooks, lecture notes and edited volumes in systems, decision making and control spanning the areas of Cyber-Physical Systems, Autonomous Systems, Sensor Networks, Control Systems, Energy Systems, Automotive Systems, Biological Systems, Vehicular Networking and Connected Vehicles, Aerospace Systems, Automation, Manufacturing, Smart Grids, Nonlinear Systems, Power Systems, Robotics, Social Systems, Economic Systems and other. Of particular value to both the contributors and the readership are the short publication timeframe and the world-wide distribution and exposure which enable both a wide and rapid dissemination of research output. ** Indexing: The books of this series are submitted to ISI, SCOPUS, DBLP, Ulrichs, MathSciNet, Current Mathematical Publications, Mathematical Reviews, Zentralblatt Math: MetaPress and Springerlink.
More information about this series at http://www.springer.com/series/13304
Salman Ben Zayed Abdullah Bin Gani Hesham Fathy Gadelrab Mohd Khalit Bin Othman •
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Operational Management in Emergency Healthcare
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Salman Ben Zayed Department of Computer System and Technology Faculty of Computer Science and Information Technology University of Malaya Kuala Lumpur, Malaysia
Abdullah Bin Gani Department of Computer System and Technology Faculty of Computer Science and Information Technology University of Malaya Kuala Lumpur, Malaysia
Hesham Fathy Gadelrab Measurement, Evaluation and Statistics Kuwait University Kuwait, Kuwait
Mohd Khalit Bin Othman Department of Information System Faculty of Computer Science and Information Technology University of Malaya Kuala Lumpur, Malaysia
ISSN 2198-4182 ISSN 2198-4190 (electronic) Studies in Systems, Decision and Control ISBN 978-3-030-53831-6 ISBN 978-3-030-53832-3 (eBook) https://doi.org/10.1007/978-3-030-53832-3 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation,
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