Organizational Innovation by Integrating Simplification Learning fro

This book presents the theory of integrating implification and it provides a profound evidence based study of Buurtzorg Nederland. The case itself, forming the building block of the theory, has received tremendous interest in the Netherlands and

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Sharda S. Nandram

Organizational Innovation by Integrating Simplification Learning from Buurtzorg Nederland

Management for Professionals

More information about this series at http://www.springer.com/series/10101

Sharda S. Nandram

Organizational Innovation by Integrating Simplification Learning from Buurtzorg Nederland

Sharda S. Nandram Praan Solutions Amsterdam The Netherlands

ISSN 2192-8096 ISSN 2192-810X (electronic) ISBN 978-3-319-11724-9 ISBN 978-3-319-11725-6 (eBook) DOI 10.1007/978-3-319-11725-6 Springer Cham Heidelberg New York Dordrecht London Library of Congress Control Number: 2014956866 # Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

To those who try to be the transformation they want to see See the Self, by the Self, in the Self From: Bhagavad Gita, Chapter 6, verse 20

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Foreword

In 2006 Buurtzorg Nederland was established. Some friends with a big ambition wanted to change the Dutch homecare into community care. Many patients were troubled by the fragmented way care was delivered and many nurses were frustrated because they couldn’t perform the way they wanted to. We chose for an Organizational model which focuses on meaningful relationships and no hierarchy. We