Performance Evaluation in Distance Education by Using Data Envelopment Analysis (DEA) and TOPSIS Methods
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RESEARCH ARTICLE-SYSTEMS ENGINEERING
Performance Evaluation in Distance Education by Using Data Envelopment Analysis (DEA) and TOPSIS Methods Yusuf Ersoy1 Received: 13 July 2020 / Accepted: 26 October 2020 © King Fahd University of Petroleum & Minerals 2020
Abstract Depending on the global world conditions and technological developments, the education and job status of people are constantly changing. In the competitive environment of today, as in many other sectors, it has become necessary to compete with the competitors in the education sector and to open up to new markets. Universities are the most important education centers where qualified human resources are trained. Universities offer different types of education along with people’s lifestyles and technology. Distance education has become increasingly widespread in recent years as it can meet human needs. It has become necessary for universities to evaluate their performance to compete with their competitors in distance education. In recent years, data envelopment analysis (DEA) and technique for order preference by similarity to ideal solutions (TOPSIS) are widely used in performance evaluation. In this study, it has been aimed at performance evaluation of distance education departments of public universities in Turkey for the 2018–2019 academic year by using the DEA method and the TOPSIS method. In the study, it has been also aimed to compare and rank the efficient decision-making units as a result of efficiency measurement among themselves. The study has been carried out using 6 input and 4 output variables. As a result of the efficiency analysis using the CCR-DEA model, 7 universities were efficient and 49 universities not. Later, the efficient universities have been ranked using the super efficiency CCR-DEA model and TOPSIS method. Keywords Distance education · Distance learning · Data envelopment analysis · Performance evaluation · Higher education · TOPSIS method
1 Introduction Distance education applications, which started with the sending of written materials to individuals in remote areas, have become quite widespread and popular today with the advances in technology and education. Distance education, which has become more important with the individualization of education, has recently shown a rapid change and development. Significant investments are made in distance education in many parts of the World [1]. Recently, an intense effort is made to integrate communication technologies into the education field. Communication technologies have a feature that gives flexibility to learning environments and increases the quality of learning. A great breakthrough has been made in distance education, which
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Yusuf Ersoy [email protected] Scientific Research Projects Coordination Unit, U¸sak University, Bir Eylül Kampüsü, 64200 U¸sak, Turkey
has been applied for many years, especially in the 1980s. As a result of this breakthrough, different learning needs and demands have begun to be met. Based on these developments are the inadequacy of tradit
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