Performance Management Multidisciplinary Perspectives
A new look at performance management that goes beyond discipline approaches and explores how we might integrate thinking through inter-disciplinary research, informed by management practice. This impartial review traces the evolution of how performan
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Performance Management Multidisciplinary Perspectives Edited by
Richard Thorpe University of Leeds, UK
Jacky Holloway Open University Business School, UK
Selection and editorial matter © Richard Thorpe and Jacky Holloway 2008 Individual chapters © contributors 2008 Softcover reprint of the hardcover 1st edition 2008 978-1-4039-4761-1 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No paragraph of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London W1T 4LP. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2008 by PALGRAVE MACMILLAN Houndmills, Basingstoke, Hampshire RG21 6XS and 175 Fifth Avenue, New York, N.Y. 10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St. Martin's Press, LLC and of Palgrave Macmillan Ltd. Macmillan® is a registered trademark in the United States, United Kingdom and other countries. Palgrave is a registered trademark in the European Union and other countries. ISBN 978-1-349-52445-7 ISBN 978-0-230-28894-2 (eBook) DOI 10.1057/9780230288942 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 17 16 15 14 13 12 11 10 09 08
This book is dedicated to Tony Beasley, a valued friend and colleague. As a founder member of the British Academy of Management Performance Management Special Interest Group, Tony was the inspiration both for this book and the associated ESRC seminar series. The editors both worked closely with Tony over a number of years, first as an ESRC Teaching Fellow and later as an officer of BAM and researcher with an interest in performance and performance management. Many of the contributors in the book have similarly worked with him and he has been an inspiration to us all.
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Contents
List of Figures and Tables
xiii
Preface
xiv
Acknowledgements
xv
List of Abbreviations and Acronyms
xvii
Notes on the Contributors
xx
Part I A Multidisciplinary Approach to Performance Management 1. Introduction and Overview Jacky Holloway and Richard Thorpe
3
Aims of this book Scope of the book Sectio
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