Pivoting A Coach's Guide to Igniting Substantial Change

Change is a necessary, though sometimes challenging part of staying relevant, being engaged and seeking ways to flourish in one’s life. Coaching helps individuals develop coherent strategies for their life and work and to tap into their strengths and insp

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Ann L. Clancy • Jacqueline Binkert

Pivoting A Coach’s Guide to Igniting Substantial Change

Ann L. Clancy Appreciative Coaching Collaborative, LLC Billings, MT, USA

Jacqueline Binkert Appreciative Coaching Collaborative, LLC Milford, MI, USA

ISBN 978-1-137-60262-6 ISBN 978-1-137-60263-3 DOI 10.1057/978-1-137-60263-3

(eBook)

Library of Congress Control Number: 2016958119 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Cover illustration: Jacket design by Philip Pascuzzo Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Nature America Inc. The registered company address is: 1 New York Plaza, New York, NY 10004, U.S.A.

Foreword

Coaching is fundamentally about change. The role of a coach is to facilitate new insights, deeper understanding and support the development of coherent goals. However, none of this matters if clients lack the motivation to actually go out and make the change. In such situations, coaching conversations just become full of ideas, possibilities and warm words. A while ago I was invited to observe a coach-training session by a wellknown coach-training company. During the morning, the trainer talked about the core coaching skills: active listening, open questions, reflections and summarizing. All of this was sensible and reasonable content. By the afternoon, delegates were curious about how these elements could all be brought together. One asked the trainer if she would demonstrate a coaching conversation using the core skills. The trainer asked the group of 12 delegates for a volunteer coachee. One of the group reluctantly agreed. Sitting in a circle we observed the trainer use the GROW (Goal, Reality, Obstacles/Options, Way Forward) model to explore the delegate’s objectives, his reality and a range of different options. As the conversation progressed it struck me that there was reluctance on behalf of th