Practicing Enterprise Governance and Enterprise Engineering Applying

This book introduces, explains, and illustrates the theories, concepts, and methods needed for sound enterprise engineering. These are based on foundational insights, specifically those concerning the employee-centric theory of organization, which are put

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Jan A.P. Hoogervorst

Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization

The Enterprise Engineering Series Explorations

Series Editors Jan L.G. Dietz Henderik A. Proper José Tribolet Editorial Board Terry Halpin Jan Hoogervorst Martin Op ’t Land Ronald G. Ross Robert Winter

More information about this series at http://www.springer.com/series/8371

Jan A.P. Hoogervorst

Practicing Enterprise Governance and Enterprise Engineering Applying the Employee-Centric Theory of Organization

Jan A.P. Hoogervorst Bennebroek, The Netherlands

ISSN 1867-8920 ISSN 1867-8939 (electronic) The Enterprise Engineering Series ISBN 978-3-319-73657-0 ISBN 978-3-319-73658-7 (eBook) https://doi.org/10.1007/978-3-319-73658-7 Library of Congress Control Number: 2018930259 © Springer International Publishing AG, part of Springer Nature 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by the registered company Springer International Publishing AG part of Springer Nature. The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

It’s all generated, maybe, [a general lack of respect for the people who are trying to solve problems] by the fact that the attitude of the populace is to try to find the answer instead of trying to find a man who has a way of getting at the answer. —Richard P. Feynman, Physicist and Nobel Prize winner (1918–1988) Feynman, R.P.: The Meaning of It All, p. 66. Addison-Wesley, Reading MA (1998) A leader [is he] who gives form to the inchoate energy in every man. The person who influences me most is not he who does great deeds, but he who makes me feel that I can do great deeds. —Mary Parker Follett, Organization Scientist and Philosopher (1868–1933) Metcalf, H.C., Urwick, L.: Dynamic Administration: The Collected Papers o