Process Analytics Concepts and Techniques for Querying and Analyzing
This book starts with an introduction to process modeling and process paradigms, then explains how to query and analyze process models, and how to analyze the process execution data. In this way, readers receive a comprehensive overview of what is needed
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Concepts and Techniques for Querying and Analyzing Process Data
Process Analytics
Seyed-Mehdi-Reza Beheshti • Boualem Benatallah • Sherif Sakr • Daniela Grigori • Hamid Reza Motahari-Nezhad • Moshe Chai Barukh • Ahmed Gater • Seung Hwan Ryu
Process Analytics Concepts and Techniques for Querying and Analyzing Process Data
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Seyed-Mehdi-Reza Beheshti The University of New South Wales Sydney, NSW, Australia
Boualem Benatallah The University of New South Wales Sydney, NSW, Australia
Sherif Sakr The University of New South Wales Sydney, NSW, Australia
Daniela Grigori Laboratoire LAMSADE Université Paris Dauphine Paris, France
King Saud bin Abdulaziz University for Health Sciences Riyadh, Saudi Arabia Hamid Reza Motahari-Nezhad IBM Almaden Research Center San José, CA, USA
Moshe Chai Barukh The University of New South Wales Sydney, NSW, Australia
Ahmed Gater Ikayros Paris, France
Seung Hwan Ryu The University of New South Wales Sydney, NSW, Australia
ISBN 978-3-319-25036-6 DOI 10.1007/978-3-319-25037-3
ISBN 978-3-319-25037-3 (eBook)
Library of Congress Control Number: 2015956171 © Springer International Publishing Switzerland 2016 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland
Foreword
The quality of the services any organization provides largely depends on the quality of their processes. Companies are increasingly grasping this concept and moving towards process-oriented enterprises. As this happens, the central problem (and opportunity) for any organization becomes the identification, measurement, analysis, and improvement of its processes. Without this, it is very difficult—if not impossible—to be competitive. This book provides researchers and practitioners with invaluable knowledge in the area of process management in general and process analysis in particular. The book starts from an introduction
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