Assessing the agility of hospitals in disaster management: application of interval type-2 fuzzy Flowsort inference syste
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METHODOLOGIES AND APPLICATION
Assessing the agility of hospitals in disaster management: application of interval type-2 fuzzy Flowsort inference system Arash Moheimani1 • Reza Sheikh1 • Seyed Mohammad Hassan Hosseini1 • Shib Sankar Sana2
Springer-Verlag GmbH Germany, part of Springer Nature 2020
Abstract Disaster management is one of the most important issues in service organizations, especially in healthcare sector. Due to the occurrences of natural or human-made incidents, requirements of assistance and rescue increase gradually. Hospitals have the vital role in addressing these requirements and therefore should enhance their skill to provide a punctual and appropriate response to these events. An important prerequisite for this level of responsiveness is agility. This study aims to introduce and implement a new approach in order to estimate the agility level of hospitals in disaster management. Founded on the four phases of disaster management, a hospital agility framework is established which showcases the relations between hospital agility factors and phases of disaster management. A new Flowsort-based approach is also introduced through the integration of the conventional Flowsort method with interval type-2 fuzzy sets. This approach is applied for a case study consisting of 30 hospitals seeking to improve their agility in disasters. We use upper and lower control limits (UCL and LCL) to define the categories of Flowsort method. The results show that 40% of the hospitals position in between the 2d and 3d limits, i.e., the best and the worst categories. Results also approve the ability of the proposed method in evaluation of hospitals based on their agility factors and represent a geographical observation on the hospitals. Some indications about required actions for hospitals of each category in order to increase or maintain their agility level in disaster management are also provided. Keywords Disaster management Hospital agility Interval type-2 fuzzy Flowsort MCDA
1 Introduction All nations and countries around the world have somehow encountered some form of disaster in their history and dealt with losses and damages. Disasters are defined as
Communicated by V. Loia. & Shib Sankar Sana [email protected] Arash Moheimani [email protected] Reza Sheikh [email protected] Seyed Mohammad Hassan Hosseini [email protected] 1
Department of Industrial Engineering and Management, Shahrood University of Technology, Shahrood, Iran
2
Department of Mathematics, Kishore Bharati Bhagini Nivedita College, Ramkrishna Sarani, Kolkata 700060, India
particular, sudden and unpredictable events that occur due to natural or man-made reasons, and their consequences have the potential to put adverse effects on human lives, and public and private possessions which results in a significant increase in demand for resources (Alruwaili et al. 2019). According to the United Nations International Strategy for Disaster Reduction (UNISDR) between
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