Developing Interactional Competence A Conversation-Analytic Study of
An unprecedented glimpse into the multidimensional learning processes that take place when novice professionals develop the necessary communication skills for effective task accomplishment. This analysis of authentic patient consultations by pharmacy inte
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DEMO Hanh thi Nguyen
10.1057/9780230319660preview - Developing Interactional Competence, Hanh thi Nguyen
Copyright material from www.palgraveconnect.com - licensed to npg - PalgraveConnect - 2016-03-11
Developing Interactional Competence
DEMO
10.1057/9780230319660preview - Developing Interactional Competence, Hanh thi Nguyen
Copyright material from www.palgraveconnect.com - licensed to npg - PalgraveConnect - 2016-03-11
Developing Interactional Competence
DEMO
10.1057/9780230319660preview - Developing Interactional Competence, Hanh thi Nguyen
Copyright material from www.palgraveconnect.com - licensed to npg - PalgraveConnect - 2016-03-11
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Developing Interactional Competence
Hanh thi Nguyen Hawaii Pacific University, USA
Foreword by
Cecilia E. Ford
DEMO
10.1057/9780230319660preview - Developing Interactional Competence, Hanh thi Nguyen
Copyright material from www.palgraveconnect.com - licensed to npg - PalgraveConnect - 2016-03-11
A Conversation-Analytic Study of Patient Consultations in Pharmacy
© Hanh thi Nguyen 2012 Foreword © Cecilia E. Ford 2012 All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission. No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS.
The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2012 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries.
DEMO
ISBN 978–0–230–27669–7
This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalogue record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 21 20 19 18 17 16 15 14 13 12 Printed and bound in Great Britain by CPI Antony Rowe, Chippenham and Eastbourne
10.1057/9780230319660preview - Developing Interactional Competence, Hanh thi Nguyen
Copyright material from www.palgraveconnect.com - licensed to npg - PalgraveConnect - 2016-03-11
Any person who does any unauth
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