Diversity and Inclusion in Quality Patient Care Your Story/Our Story
This new edition focuses on bias in health care and provides a variety of case examples related to the timely topics of unconscious bias and microaggressions encountered by patients, students, attending and resident physicians, nurses, staff, and advanced
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Diversity and Inclusion in Quality Patient Care
Marcus L. Martin • Sheryl Heron Lisa Moreno-Walton • Michelle Strickland Editors
Diversity and Inclusion in Quality Patient Care Your Story/Our Story – A Case-Based Compendium Second Edition
Editors Marcus L. Martin Office for Diversity and Equity and Department of Emergency Medicine University of Virginia Charlottesville, VA USA Lisa Moreno-Walton Department of Medicine Louisiana State University New Orleans, LA USA
Sheryl Heron Department of Emergency Medicine Emory University School of Medicine Atlanta, GA USA Michelle Strickland Office for Diversity and Equity University of Virginia Charlottesville, VA USA
ISBN 978-3-319-92761-9 ISBN 978-3-319-92762-6 (eBook) https://doi.org/10.1007/978-3-319-92762-6 Library of Congress Control Number: 2018952073 © Springer International Publishing AG, part of Springer Nature 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
“A powerful narrative of voices, Your Story/ Our Story should help all people − doctors, nurses, patients, and our communities − understand and reflect on the role bias plays in our lives. Whether we are patients or providers, a must read for us to understand and bring forth solutions to create a healthy environment.” —Kenny Leon Tony Award-winning director and producer True Colors Theatre Company “This sentinel book, edited by experts in the field, not only examines the damaging impact of unconscious bias on patient care, but on the professional development and effectiveness of healthcare professionals and trainees. The chapters in this book are ideal training cases and discussions relevant for medical education seminars and simulations.
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