How Parties Experience Mediation An Interview Study on Relationship
This book presents an unprecedented qualitative research study on relational changes in mediation with a truly interdisciplinary outset, drawing on the literature on psychology, alternative dispute resolution and business. Mediation's potential to induce
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How Parties Experience Mediation An Interview Study on Relationship Changes in Workplace Mediation
How Parties Experience Mediation
Timea Tallodi
How Parties Experience Mediation An Interview Study on Relationship Changes in Workplace Mediation
Timea Tallodi School of Law University of Essex Colchester, UK
ISBN 978-3-030-28238-7 ISBN 978-3-030-28239-4 https://doi.org/10.1007/978-3-030-28239-4
(eBook)
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Testimonials
Timea Tallodi’s thoughtful book makes an important contribution to the literature on mediation. It is a rare study of the communications, interactions and perceptions of actual disputants in real mediation cases. Historically, mediators are reluctant to allow observers in an actual case; they are concerned that research will come back and hurt their reputation. As a result, much mediation research has documented case flows, case time on the docket, settlement rates, satisfaction (with the process, mediator or outcome), implementation of settlements, and rarely, return on investment or transaction costs. While many scholars report anecdotal evidence of mediation’s impact on disputants’ relationship, few document it. Dr. Tallodi’s impressive work dives deep into the disputants’ human dynamics. She provides a well written, comprehensive review and analysis of the literature to motivate her extensive work. Her qualitative method uses semi-structured interviews conducted within a month or more of the mediation session. She transcribes and codes the interviews to reveal themes and subthemes about stress and relationships, how people understand conflict and how they learn from it. This study will enr
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