Interaction-Context Schema: A Proposed Model to Support Interaction Analysis in Small and Medium Enterprises
Information Systems Interactions are a pivotal point in developing an understanding of a socio-technical system. From this perspective, Information Systems could be defined as the cooperation, coexistence and integration of a socio-technical approach with
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Concetta Metallo Maria Ferrara Alessandra Lazazzara Stefano Za Editors
Digital Transformation and Human Behavior Innovation for People and Organisations
Lecture Notes in Information Systems and Organisation Volume 37
Series Editors Paolo Spagnoletti, Rome, Italy Marco De Marco, Rome, Italy Nancy Pouloudi, Athens, Greece Dov Te’eni, Tel Aviv, Israel Jan vom Brocke, Vaduz, Liechtenstein Robert Winter, St. Gallen, Switzerland Richard Baskerville, Atlanta, USA
Lecture Notes in Information Systems and Organization—LNISO—is a series of scientific books that explore the current scenario of information systems, in particular IS and organization. The focus on the relationship between IT, IS and organization is the common thread of this collection, which aspires to provide scholars across the world with a point of reference and comparison in the study and research of information systems and organization. LNISO is the publication forum for the community of scholars investigating behavioral and design aspects of IS and organization. The series offers an integrated publication platform for high-quality conferences, symposia and workshops in this field. Materials are published upon a strictly controlled double blind peer review evaluation made by selected reviewers. LNISO is abstracted/indexed in Scopus
More information about this series at http://www.springer.com/series/11237
Concetta Metallo Maria Ferrara Alessandra Lazazzara Stefano Za •
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Digital Transformation and Human Behavior Innovation for People and Organisations
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Editors Concetta Metallo Department of Science and Technology Parthenope University of Naples Naples, Italy
Maria Ferrara Department of Business and Economics Parthenope University of Naples Naples, Italy
Alessandra Lazazzara Department of Social and Political Sciences University of Milan Milan, Italy
Stefano Za Management and Business Administration University of Chieti-Pescara Pescara, Italy
ISSN 2195-4968 ISSN 2195-4976 (electronic) Lecture Notes in Information Systems and Organisation ISBN 978-3-030-47538-3 ISBN 978-3-030-47539-0 (eBook) https://doi.org/10.1007/978-3-030-47539-0 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2021 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and t
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