Intercultural Interactions in the Multicultural Workplace Traditiona

This volume explores the work environment in multinational corporations. To do so, it integrates studies on the organizational sciences, cross-cultural management, positive psychology and sociology within a single comprehensive framework. Twenty-two autho

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Małgorzata Rozkwitalska Łukasz Sułkowski Slawomir Magala Editors

Intercultural Interactions in the Multicultural Workplace Traditional and Positive Organizational Scholarship

Contributions to Management Science

More information about this series at http://www.springer.com/series/1505

Małgorzata Rozkwitalska • Łukasz Sułkowski • Slawomir Magala Editors

Intercultural Interactions in the Multicultural Workplace Traditional and Positive Organizational Scholarship

Editors Małgorzata Rozkwitalska WBS University in Gdansk Gdansk, Poland

Łukasz Sułkowski Jagiellonian University, Krakow University of Social Sciences Lodz, Poland

Slawomir Magala Rotterdam School of Management Erasmus University Rotterdam, The Netherlands Kozminski University Warsaw, Poland

ISSN 1431-1941 ISSN 2197-716X (electronic) Contributions to Management Science ISBN 978-3-319-39770-2 ISBN 978-3-319-39771-9 (eBook) DOI 10.1007/978-3-319-39771-9 Library of Congress Control Number: 2016948711 © Springer International Publishing Switzerland 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland

Introduction

The contemporary world is full of intercultural clashes, conflicts, and tensions. The systematic growth of global competition, the rapid development of multinational corporations (MNCs), the explosion of new communications media, and the access by global masses to mass culture are pushing human societies toward intercultural convergence. Differences, however, refuse to disappear. Differences are pushing human societies toward divergence—suffice to mention the growing religious, ethnic, social, and economic discrepancies and inequalities. We are far from Fukuyama’s vision of the “end of history” and much closer to Huntington’s image of “the clash of cultures.” The research and reflection about intercultural interactions may be the answer to the gr