Job satisfaction among physicians in secondary and tertiary medical care levels
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RENEWABLE ENERGY AND WATER SUSTAINABILITY
Job satisfaction among physicians in secondary and tertiary medical care levels Ibrahim Ali Kabbash 1 & Rania Mostafa El-Sallamy 1 & Sanaa Abd El-Fatah Abdo 1 & Asmaa Omar Atalla 1 Received: 29 April 2019 / Accepted: 18 March 2020 # Springer-Verlag GmbH Germany, part of Springer Nature 2020
Abstract To identify level of job satisfaction among physicians at secondary and tertiary care levels. Random sample of 450 secondary and 523 tertiary care physicians filled in structured questionnaire about job satisfaction. Among secondary care physicians, 37.4% had extra work compared with 16.1% of tertiary care workers. More than 87% of both groups reported exposure to work-related violence. Physicians reported somewhat satisfaction for general work condition, promotion and financial aspects, work activities, and total satisfaction score with significant differences between studied groups. Significantly higher tertiary care physicians reported satisfaction with relationship in work and supervision at work compared with secondary care workers. Job satisfaction was significantly affected by age in years, number of shifts per month, years of experience, gender, being single or ever married, and having extra work. There is moderate level of satisfaction with significant differences in relation to level of care. Keywords Job satisfaction . Physicians . Secondary care . Tertiary care
Introduction There are various definitions for job satisfaction. In 1976, job satisfaction was defined as “Positive emotional state or pleasure mood resulting from the appraisal of one’s job” (Locke 1976). From a management’s point of view, job satisfaction is a key factor that influences performance of employees and quality of the services provided by their organizations (Haas et al. 2000). Job satisfaction, especially among health care providers, can affect the implementation of evidence-based practice (EBP). Thus, managers, human resource specialists, and supervisors are concerned with improving job satisfaction among their employees (Chang 2014; Suárez et al. 2017). The main characteristics of job satisfaction are sense of happiness and positive emotional state towards working conditions, fulfillment of desired needs within the work settings, and job equity. These attributes are influenced by factors like personal, emotional, work characteristics, and environmental Responsible Editor: Philippe Garrigues * Ibrahim Ali Kabbash [email protected]; [email protected] 1
Public Health and Community Medicine, Faculty of Medicine, Tanta University, Tanta, Egypt
variables (Liu et al. 2016). Most occupational groups that may experience job dissatisfaction are the helping professions (like health care workers and caregivers) whose work involves constant, intense interactions with demanding people who have physical and emotional problems. Job dissatisfaction, especially among health care providers, causes increased medical errors, longer patient recovery times, and lower patient care and patients’
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