Management Control and Uncertainty

Management Control and Uncertainty recognizes that all control takes place under conditions of uncertainty: it does now, and it always has done. In this edited collection, the contributing authors examine different aspects of management control systems in

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ManagementCont r oland Uncer t ai nt y Davi dOt l eyand Ki m Soi n

Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21

Management Control and Uncertainty

10.1057/9781137392121 - Management Control and Uncertainty, Edited by David T. Otley and Kim Soin

10.1057/9781137392121 - Management Control and Uncertainty, Edited by David T. Otley and Kim Soin

Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21

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Edited by

David Otley

Lancaster University, UK

Kim Soin

University of Exeter, UK

with the Management Control Association

10.1057/9781137392121 - Management Control and Uncertainty, Edited by David T. Otley and Kim Soin

Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21

Management Control and Uncertainty

Selection and editorial content © Management Control Association 2014 Individual chapters © Contributors 2014

No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2014 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries ISBN: 978–1–137–39210–7 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress.

10.1057/9781137392121 - Management Control and Uncertainty, Edited by David T. Otley and Kim Soin

Copyright material from www.palgraveconnect.com - licensed to New York University - Waldmann Dental Library - PalgraveConnect - 2015-05-21

All rights reserved. No reproduction, copy or transmission of this publication may